Patient Service Coordinator
$18.7 - $32.72 per hourMedStar Health Corporate Office
About the Job General Summary of Position
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests.
Primary Duties and Responsibilities
Education
This position has a hiring range of USD $18.70 - USD $32.72 /Hr.
Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests.
Primary Duties and Responsibilities
- Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
- Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.
- Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable
- Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.
- Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.
- Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.
- Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.
- Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.
- Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.
- Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.
- Participates in meetings and on committees as needed or assigned.
- Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.
- Participates in multi-disciplinary quality and service improvement teams.
Education
- High School Diploma or GED required
- One year of relevant education may be substituted for one year of required work experience.
- Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and
- Working knowledge of IDX/GE centricity business preferred
- CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
- Additional unit/specialty certifications may vary by department or business unit.
- Excellent interpersonal communication and customer service skills and good telephone etiquette.
- Requires knowledge of medical terminology and effective oral and written communication skills.
- Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.
This position has a hiring range of USD $18.70 - USD $32.72 /Hr.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Patient Service Coordinator in Vienna, VA vacancy
$26 - $31 per hour
...Supervising all Front Office employees; Registering and discharging patients accurately; Monitoring waiting room times and ensuring that... ...meetings; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive,...SuggestedImmediate startFlexible hoursWeekend workPatient First
Fairfax, VA4 days ago- ...Fairfax Family Practice Centers (FFPC) is seeking FULL TIME Patient Services Coordinators to join our team. The administrative support team members are a crucial part of our healthcare organization. Fairfax Family Practice Centers is an independent family medical...SuggestedFull timeWork at office
Fairfax Family Practice Centers
Vienna, VA18 hours ago $26 - $31 per hour
...Supervising all Front Office employees; Registering and discharging patients accurately; Monitoring waiting room times and ensuring that all... ...staff meetings; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive,...SuggestedWork at officeFlexible hours$17 - $21.8 per hour
...Patient Service/Front Desk Coordinator Part Time Vienna, VA Job Type: Part Time Associate Req # 33322 Date posted: Wednesday, August 19, 2026 About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play...SuggestedHourly payMinimum wagePart timeWork at officeLocal areaFlexible hoursWeekend workAfternoon shiftMyEyeDr
Vienna, VA2 days ago- ..., board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to... ...recruiting for an experienced Physical Therapy Technician/Patient Service Coordinator. What you will do: Keeping the clinic neat and...SuggestedTemporary workWork at office
Aligned Orthopedic & Sports Therapy
McLean, VA13 days ago $16.6 - $29.5 per hour
...Patient Service Coordinator We are seeking a Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to ensure every patient has an outstanding customer service experience during his or her visit to Wilmer Bethesda. Maintains accurate...Full timeWork experience placementWork at officeMonday to Friday- MedStar Health’s Washington Hospital Center is seeking an Ambulatory Services Associate to greet patients, register and schedule appointments, and handle at‑time‑of‑service payments with accuracy. You will verify insurance, collect copays, and support efficient patient...
$22 per hour
Other supported locations: 501 West 7th St., Frederick, MD 21701 School of Medicine, General Pediatrics is seeking a Patient Service Coordinator/CMA (PSC/CMA) to offer friendly, courteous, and confidential assistance to patients ensuring that the patient and their family...Full timeFor contractorsWork experience placementWork at officeLocal area- Athletico Physical Therapy is seeking a Patient Experience Coordinator to ensure accurate patient intake and smooth financial clearance, delivering a top-notch front-office experience. You will work with the Clinic Manager and PES to support revenue cycle performance in...
- ...About the job Service Delivery Coordinator Service Delivery Coordinator - Fairfax, VA area About the Opportunity Our client is an IT Managed Service Provider looking to add a Service Delivery Coordinator to their team. This is a great fit for a highly...Work at officeLocal areaWork from homeHome office
Connect4Talent
Fairfax, VA18 hours ago - ...Navy Federal operations, policies, and procedures • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced environment • Desired - Familiar with ticketing software (ServiceNow) would be a plus
Medix
Vienna, VA3 days ago - ...with Company Match (first of the month following 2 months of service) ~ Basic & Supplement Life Insurance ~ Employee... ...Pay ($4.00 per hour) What You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the...Hourly payTemporary workWork at officeLocal areaImmediate startMonday to FridayFlexible hoursShift workWeekend work
Colorado Center for Reproductive Medicine
Vienna, VA18 hours ago $25 per hour
...Patient Care Coordinator Tysons, VA Pay from: $25 per hour MUST: ~2+ years of current Medical Receptionist or Patient Care Coordinator experience ~ Experience writing and presenting treatment plans ~ Strong verbal and written communication skills ~ Computer...Hourly payPrivate practiceWork at officeQuadrant
McLean, VA2 days ago- ...Workplace Services Coordinator Top skills as outlined by manager: Proficiency in Google products, customer service experience (customer facing and virtual), ability to lift and move up to 25 lbs, ability to work an 8am - 5:00pm shift (potential for OT). The Workplace...Work at officeShift work
- Connect4Talent is seeking a highly organized Service Delivery Coordinator for the Fairfax, VA area. You will manage service requests, ticket workflows, scheduling, and client communications to keep deliveries on track and within defined procedures. The role focuses on...
- ...solutions through engineering expertise and smart systems integration. Overview The primary responsibility of the Fire Protection Service Coordinator is to ensure all customer commitments concerning service delivery are met on time. This role involves efficiently scheduling...Work at office
- M.C. Dean is hiring a Fire Protection Service Coordinator in Tysons, VA. The role focuses on scheduling preventative maintenance, dispatching field technicians for emergencies, and maintaining strong client communication to guarantee timely service delivery. Candidates...
- Athletico is hiring a Patient Experience Coordinator (PEC) to ensure accurate patient intake and financial clearance, delivering a seamless front... ...for effective patient care. The role emphasizes customer service, insurance verification, and use of EMR systems. Competitive...
$20 - $23 per hour
...Mobile Service Coordinator/Service Advisor Malloy Ford of Alexandria is looking for a reliable, customer-focused Mobile Service Coordinator/Service Advisor to join our team. In this role, you’ll schedule and manage off-site service appointments and act as the main contact...Hourly payFlexible hoursMalloy Ford Alexandria
Fairfax, VA2 days ago- ...practice serving Northern Virginia and Maryland. We are seeking a Patient Care Coordinator to join our Mc Lean, VA office full time and Falls Church,... ...duties and will provide high-caliber customer service. Duties and Responsibilities: Serve as an initial point...Full timeWork at officeShift workDay shift
Hearing Doctors
McLean, VA8 days ago - ...VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.Featured...Full timeRemote workDay shift
Inova Health System
Fairfax, VA5 days ago $23 - $29 per hour
...Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting. Every employee, at every level, begins...Full timeTemporary workWork at officeWeekend workVirginia Heart
Fairfax, VA10 hours ago$69.55k - $125.73k
...challenging opportunity supporting medical services for an Intelligence Community (IC)... ...meaningful impact on the lives of our patients. Primary Responsibilities: Providing... ...the processing of patients by coordinating their visits Scheduling, managing, and...Work at officeLocal areaImmediate startLeidos
McLean, VA1 day ago- ...JUST the opportunity for you. We are actively seeking a Patient Coordinator to join our team. Support our mission to providing excellent... ...Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as...Work at officeLocal areaFlexible hoursDay shift
Jubilee Dental & Braces - a Benevis company
Falls Church, VA3 days ago - ...Patient Access CoordinatorOrthoVirginia, Virginia's largest provider of expert orthopedic... ...a full-time, experienced Patient Access Coordinator to join our team! Along with a... ...appointments. Provides exceptional patient service by answering, responding, and routing a...Full timeTemporary workWork experience placementWork at office
OrthoVirginia
Herndon, VA3 days ago $56k - $94k
...Patient Care CoordinatorTravel Required: Up to 10%Clearance Required: Ability to Obtain Public TrustWhat You Will Do: We are currently searching for Patient Care Coordinators to support NIH clinical and research programs by coordinating patient-facing and administrative...Full timeFlexible hoursGuidehouse
Bethesda, MD1 day ago$49.92k - $58.24k
...is dedicated to making lives better one smile at a time. We are currently seeking a reliable, friendly, and motivated Dental Patient Coordinator to join our growing practice and contribute to our mission of excellent dental care. Key Responsibilities: Receptionist...Full timeWork at officeLocal areaRelocation package- ...Med-Metrix seeks a Senior Patient Access Representative to greet, schedule, register, and verify patients in a courteous and professional manner. Hours include every other Saturday/Sunday 3:00-11:30 PM, with duties spanning insurance verifications, data entry, and PHI...Work at officeWeekend work
Med-Metrix
Arlington, VA10 hours ago - Medical Record Reviewer The purpose of this position is to review the medical record to assure specificity of diagnoses, procedures and appropriate/optimal reimbursement for hospital and/or professional charges; Retrieves information from medical records, ensuring adherence...Contract workWork at office
- ...Registered Medical Assistant in McLean, Virginia. The role involves providing clinical and administrative support, including documenting patient histories and preparing examination rooms. Ideal candidates will have 2+ years of experience, along with phlebotomy skills and...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Coordinator. Be the first to apply!
Related searches