Compliance Specialist

Job Description

Job Description

WHAT WE DO: LoanMart provides fast, professional assistance to financially stressed or credit-challenged borrowers. Our place in the community was built over twenty-five years, growing from a family-owned single store front in Van Nuys into the largest auto title lender in California.

The Compliance Specialist is responsible for supporting the Compliance and Legal Departments. The Compliance Specialist will primarily interact with internal departments to direct compliance issues to appropriate existing channels for investigation and resolution, and might also be assigned responsibilities related to external partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Engages in examinations, the purpose of determining compliance with applicable consumer protection, fair lending laws and regulations, and related enforcement activities.
• Conducts compliance examinations/reviews, i.e., reviews loan samples for technical compliance with federal law (e.g., ECOA, FCRA, FDCPA, TILA requirements)
• Assists management in formulating programs to address and correct deficiencies or problems identified.
• Coordinates examinations to ensure that review is completed on time.
• Updates policies and procedures relative to regulatory changes.
• Reviews business operations to ensure adherence to company established policies and procedures.
• Assists in internal reviews and audits to assess controls, operational efficiencies and compliance with selected policies, procedures and regulations.
• Assists in the development of regular audit plans.
• Helps coordinate compliance training across the company.
• Performs compliance/regulatory related research as requested by management.
• Prepares reports required by third-party lenders
• Assists with licensing applications and renewals
• Responds to consumer complaints
• Performs other duties as assigned.

ESSENTIAL KNOWLEDGE, SKILL & LICENSES:

• In-depth knowledge of bank regulations, requirements, and application of those regulations
• Strong attention to detail with excellent follow-up skills and the ability to work efficiently and accurately
• Well-developed verbal and written communication skills and interpersonal skills to be able to interact and communicate with diverse groups of customers, employees, examiners, etc.
• Self-starter that can manage multiple priorities simultaneously and work in a fast-paced/deadline driven environment
• Willing team player with the ability to put forth the extra effort necessary to make the office a successful operation including the willingness to put in extra time when needed
• Ability to maintain a high level of confidentiality and integrity
• Advanced PC skills such as Microsoft Word, Excel, and Outlook. Web navigation and/or web-based applications
• Ability to work with multiple platforms
• AML, BSA, ECOA, FDCPA, FCRA, MLA, OFAC SCRA TCPA and TILA knowledge

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree from a college or university; or related experience and/or training; or the equivalent combination of education and experience. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to the financial industry.
• Experience with supervisory compliance examination process and procedures under the CFPB and/or FDIC and state regulatory agencies.

PHYSICAL DEMANDS: High level of computer terminal usage. Frequent telephone or headset usage, repetitive motion, and prolonged sitting.

ADDITIONAL DETAILS:

• Hybrid work schedule- typical in-office days are Tuesdays and Wednesdays.
• Casual dress code- we value individuality and personal preference- wear what fits your lifestyle.
• Well fed-employees are energized employees. Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered lunches every Tuesday.
• Health matters- We offer top tier medical, dental, vision plans. Free life Insurance and for-purchase supplemental insurance plans are also available.
• 401(k), Employee Assistance Programs.
• Multiple paid time off programs.

HYBRID AND FULLY-REMOTE WORK-FROM-HOME REQUIREMENTS:

• Reliable high-speed internet, secure Wi-Fi, and a stable power source to prevent disruptions.
• Secure, private workspace suitable for company equipment that is free of interruptions and background noise.
• Ability to maintain confidentiality and follow all security protocols.
• Ability and consent to participate in virtual meetings and remote monitoring.

WORKING AT LOANMART: Employees enjoy a work environment that rewards performance and celebrates accomplishments. We do not tie up good ideas in a bureaucratic maze; good ideas come from everywhere, and we want our employees to speak up and be recognized. Career advancement is a matter of turning an idea into an objective. If you're driven and meet the qualifications above, we want to hear from you.

To learn more about the loans we market and service, visit our websites at and