Customer Service Representative

Company Description Matano Insurance is a reputable financial services company located in Wayne, New Jersey. With office located at 1581 Rte South, 2nd floor. The company is committed to providing exceptional insurance solutions to meet the diverse needs of its clients. Known for its customer-centric approach, Matano Insurance values trust, reliability, and personalized service. Join a dedicated team passionate about delivering outstanding support and guidance to customers. Role Description This is a part time on-site role for a Customer Service Representative based in Wayne, New Jersey. The Customer Service Representative will handle customer inquiries, provide support, resolve complaints, and ensure customer satisfaction with the company's services. Daily responsibilities include responding to calls and emails, managing accounts, and maintaining positive client relationships while striving to improve the overall customer experience. Qualifications Proven skills in Customer Service, Customer Satisfaction, and Customer Experience Experience with Customer Support and resolving client inquiries effectively Strong communication and interpersonal skills Ability to multitask, stay organized, and problem-solve in a fast-paced environment Proficiency with CRM systems and Microsoft Office applications is a plus High school diploma or equivalent required; associate or bachelor's degree preferred #J-18808-Ljbffr Matano Insurance