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Construction Administrator - Industry experience resquired

$60k - $80k

HomeStar Remodeling

Wilmington, DE

Operations Administrator

HomeStar Remodeling is seeking a high potential Operations Administrator. Due to the high demand of our green products, we are looking to hire outgoing, money motivated, career oriented individuals. If you are looking for a career this will be the perfect position for you to grow personally and professionally. The position offers an excellent base salary and bonus structure with the ability to make $60,000-$80,000.

The successful applicant will be responsible for maintaining customer relations and performing a variety of operations related tasks, including but not limited to, answering phones, handling installs, speaking with installers and customers, and callback reports.

Your Responsibilities:

  • Coordinates and monitor office operations to ensure company requirements are sufficiently met on a daily basis
  • Coordinate and oversee the completion of special projects as needed
  • Monitor office procedures and resolve issues
  • Answering phones and following up with customers and installers
  • Updating office staff of any issues, delays or add-ons
  • Following and writing procedures for PII's, installs, job site visits and services
  • Handling of material ETA list and in house list
  • Provide clerical support to supervisors and director
  • Schedule appointments and office meetings as needed
  • Perform other duties as assigned
  • Day of install - Managing the 5-star experience (Install)
  • Contacting Customer and Installers to Schedule Projects
  • Gathering Intel and creating Install Packets & Service Packets for Installers
  • Following procedures for scheduling, PII's, Installs, and Jobsite Visits
  • Communicating with all crew foreman (Introduction, customer interactions, final walk-a-round), staff, and customers ensuring every project is running smoothly
  • Updating office staff of any delays, issues, or add ons
  • Misc tasks assigned by Operation Director and Owners

Your Qualifications:

  • Must be proficient in Excel
  • Organization Skills
  • Able to multitask proficiently
  • Goal Oriented
  • Must have industry experience
  • Minimum 2 years of post secondary education
  • Minimum 2 years of operations/administrative related experience

Salary and Benefits:

  • Realistic, multi-tiered, performance-based bonus opportunities
  • Medical/Dental/Matching 401(k)
  • Maternity/Paternity leave
  • Paid vacation and holidays

Salary: $60,000 to $80,000.00 /year

HomeStar Remodeling
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Vacancy posted 3 days ago
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