Branch Administrator

The Branch Administrator provides dedicated administrative, operational, and compliance support at site level to enable Site Managers to focus on strategic leadership, safety performance, client engagement, and operational excellence. This role is responsible for delivering accurate and timely reporting for multiple sites, managing employee rosters and hours inputs, coordinating hiring and onboarding activity, and supporting governance processes across the Amazon account. The Branch Administrator ensures the reliability, completeness, and consistency of site-level data, and strengthens compliance execution.Compensation: $65,000 per year salary (U.S. Dollars)The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & ManagementAdministrative & Operational SupportManages all daily, weekly, and monthly site-level administrative tasks that support the Site Manager and operational delivery.Coordinates roster updates, shift patterns, and attendance records to ensure accuracy and alignment with contractual staffing requirements.Prepares standard operating documents, checklists, and compliance submissions required for audits, SWOPs and monthly operating reviews.Maintains organized digital and physical records supporting safety, HR, operations, training, and payroll compliance.Hours Tracking, Payroll Input & Financial AccuracyCompletes accurate Epay inputs including hours, PTO, shift changes, cross-site support, and retro adjustments in line with ABM policy.Ensures correct Epay Sub usage and supports documentation for shift swaps, additional shifts, and cross-support labor.Performs weekly validation of hours, rostered vs delivered hours, OT exceptions, and correct labor code utilization.Supports preparation of site-level cost inputs for P&L review, flagging anomalies or compliance variance risks to the Site Manager.Recruitment, Onboarding & Talent SupportActs as the site-level liaison for Talent Acquisition, ensuring smooth candidate flow, interview scheduling, offer processing, and Day 1 readiness.Supports early-stage onboarding including I-9 coordination, site orientation preparation, badge activation, and uniform allocation.Tracks new hire progress through Day 7, Day 30, and Day 60 checkpoints to reduce early attrition.Maintains applicant status logs, onboarding checklists, and supports site hiring plans.Compliance, Governance & ReportingEnsures timely and accurate completion of compliance deliverables including safety reporting, accident logs, LMS training records, roster reviews, and corrective actions.Prepares weekly/monthly data for Network Ops, BIT, Finance, Safety, and HR as required.Supports SWOPs, Near Miss, Global Auditing Tool (GAT) audits and internal governance reviews.Ensures adherence to contractual, legal, and policy requirements across all operational and administrative workflows.Communication & CoordinationServes as the administrative point of contact for Site Manager, ensuring smooth coordination across ABM teams (TA, HR, Payroll, Finance, BIT).Provides clear, organized communication to frontline supervisors and shift leaders regarding rosters, changes, and operational updates.Maintains strong relationships with site POC stakeholders during administrative interactions while representing ABM professionalism and consistency.Process ImprovementIdentifies opportunities to streamline administrative tasks through standardization, templates, and process improvements.Supports the adoption of new systems, reporting tools, and governance frameworks deployed by BIT, CI, or Network Operations.Provides feedback from site-level execution to central teams to refine tools and improve usability for the field.Other duties as assignedJob duties may be modified at any time to support operational needs, compliance requirements, or account-wide initiatives.High school diploma or GED required; associate’s degree or administrative certification preferred.Driver’s License preferred.Minimum 1–2 years of similar administrative or operational support experience; experience in facilities management, logistics, distribution environments preferred.Strong proficiency in Microsoft Excel, Outlook, Teams, and data entry systems.Ability to interpret and accurately manage hours, payroll inputs, and staffing schedules.Excellent verbal and written communication skills in English.Strong organizational skills and ability to manage multiple deadlines simultaneously.High attention to detail with the ability to produce accurate, consistent reporting.Ability to work collaboratively with Site Managers, Shift Leads, HR, TA, and central operations teams.Must be proactive, reliable, and capable of working with minimal supervision.Strong interpersonal skills and the ability to work effectively within a diverse workforce.About UsABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.ABM directs all applicants to apply at ABM does not accept unsolicited resumes. #J-18808-Ljbffr Union Depot