Account Specialist

Job Description

Job Description

We are hiring a full-time account specialist to process orders and provide excellent service for a leading cosmetic skincare brand. You will be heavily involved in order management and telephone and email communication with customers. This opportunity is temp-to-hire.

Location: Warrington, PA

Schedule: 8am-5pm M-F

Compensation: $40k-$50k

Responsibilities:

• Manage and process orders with efficiency, speed and accuracy. 
• Maintain a positive, empathetic, and professional attitude toward customers at all time. 
• Respond promptly to customer inquiries. 
• Communicate with customers via email and phone. 
• Acknowledging and resolving customer issues. 
• Knowing our products inside and out so you can answer questions. 
• Communicating and coordinating with colleagues as needed. 
• Ensure customer satisfaction and provide professional customer support.

Skills & Qualifications you will need for this role:

• 1-2 years of account management experience where you have done most, or all of the above responsibilities outlined. 
• Ability to prioritize yourself and stay organized and timely with your daily duties. 
• Comfortable using computers, MS Office applications and learning new software easily. Knowledge of Great Plains a plus.

Schedule & Location:

On-site. Warrington, PA

Full Time M-F

Onsite Personnel is an equal opportunity employer committed to hiring a diverse workforce in an inclusive culture environment. Onsite Personnel does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws.