Business Development Manager, Retail Channel (Starlink Growth)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

BUSINESS DEVELOPMENT MANAGER RETAIL CHANNEL (STARLINK GROWTH)

Starlink is a revolutionary satellite constellation delivering low-latency broadband internet around the world bringing an unprecedented opportunity to significantly impact communities businesses and governments worldwide. The North America Business Development team is seeking a Business Development Manager Retail Channel to own and scale the Starlink retail channel across United States and Canada markets. This role is responsible for day-to-day management of relationships with big box and specialty retailers leading distributor partnerships and driving the operational and commercial excellence required to grow retail distribution activations and sell-through at scale. It requires strong channel management expertise comfort working with both people and data and fluency in forecasting inventory promotions and the day-to-day mechanics that make a high-growth retail channel run.

The ideal candidate combines proven retail channel and business development capabilities with analytical rigor and execution discipline. This is a unique opportunity to work at the cutting edge of connectivity technologies with a world-class team focused on connecting every household and traveler.

RESPONSIBILITIES:

• Manage day-to-day communication and commercial relationships with big box and specialty retailers serving as the primary point of contact for retail partners and ensuring strong alignment on assortment pricing promotions and performance goals
• Lead distributor relationships including account planning performance management and coordination of logistics inventory flow and go-to-market execution across the retail channel
• Assist with inventory allocation decisions across retailers and distributors balancing demand signals sell-through velocity and supply constraints to optimize product availability and minimize stockouts or excess
• Drive promotions development and execution for the retail channel partnering with marketing pricing and retail partners to design launch and measure promotional programs that accelerate activations and sell-through
• Support quarterly and annual forecasting for the retail channel building bottom-up demand forecasts tracking performance against plan and surfacing risks and opportunities to leadership
• Streamline sales and distribution data processes and reporting to enable the organization to make informed decisions on channel strategy assortment inventory and growth investments
• Lead store expansion and optimization efforts identifying high-potential retail locations and partners supporting new door openings and driving in-store merchandising and activation
• Lead efforts focused on Starlink service activations of new kits sold through retail partnering with operations customer support and retail partners to maximize activation rates and customer success
• Partner closely with product marketing engineering finance supply chain and legal to ensure clear ownership timely execution and clean handoffs from opportunity through launch
• Report on progress of retail channel initiatives presenting insights risks and recommendations directly to Starlink leadership
• Drive continuous improvement of team processes tools and operating rhythms to increase throughput clarity and accountability across the retail channel

BASIC QUALIFICATIONS:

• Bachelors degree
• 5 years of experience in business development channel management retail sales account management or complex commercial partnerships
• 3 years of experience managing retail or distribution channels including forecasting inventory promotions and performance tracking for revenue or growth-oriented programs

PREFERRED SKILLS AND EXPERIENCE:

• Bachelors degree in business finance economics marketing engineering or a related field
• Proven background in retail channel management business development or partnerships supporting high-growth or commercial teams in technology telecommunications consumer electronics or subscription-based services
• Direct experience working with big box retailers specialty retailers and/or distributors including account management negotiations and joint business planning
• Strong analytical forecasting and data fluency; comfort with inventory allocation KPI design sell-through analysis and building clear reporting for leadership
• Demonstrated success driving retail channel growth activations or distribution expansion from concept through execution and scale
• Independently motivated with a track record of project ownership prioritization under ambiguity and delivering measurable results
• Excellent interpersonal communication and presentation skills; able to work effectively with both technical and commercial stakeholders as well as external retail partners
• MBA or masters degree with a business or technical focus preferred

ADDITIONAL REQUIREMENTS

• Must be available to work extended hours and weekends as needed
• Willingness to travel up to 50% of the time to retail partner locations distributor sites and other SpaceX locations as required

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to .

Required Experience:

Manager