Administrative Assistant Specialist

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: The Ski Patrol Administrative Assistant provides critical operational and administrative support to the Ski Patrol and Mountain Safety teams. This full-time, year-round role is responsible for coordinating patrol scheduling, supporting payroll processes, tracking certifications and training compliance, and managing and assisting with purchasing and inventory. This position requires advanced computer skills, exceptional organization, and the ability to manage multiple priorities while supporting essential safety operations. Job Specifications: Starting Wage: $27/hr- $32/hr. Employment Type: Year Round Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Patrol Administration Support day-to-day administrative functions for Ski Patrol operations Maintain accurate digital and physical records related to staffing, incidents, and operations Assist Patrol Leadership in reporting, communication, and process improvements Scheduling & Staffing Coordination Build, manage, and adjust complex Ski Patrol schedules across seasons Coordinate daily staffing levels based on terrain, weather, and operational needs Track availability, time-off requests, and shift swaps Communicate schedule updates clearly to patrol staff and leadership Payroll & Timekeeping Accurately track patrol hours, overtime, on-call shifts, and specialty pay Process payroll in coordination with HR/Finance departments Identify and resolve discrepancies related to timekeeping and pay Certification & Qualification Tracking Maintain records for all required patrol certifications (e.g., OEC, CPR, avalanche training, lift evacuation, etc.) Monitor expiration timelines and notify staff/leadership of upcoming renewals Coordinate training schedules and maintain compliance with resort and regulatory requirements Support onboarding and credential tracking for new patrollers Job Requirement: Manage purchasing requests for patrol supplies, uniforms, and equipment Coordinate with vendors and internal departments for timely procurement Support budget tracking and cost control efforts Systems & Data Management Utilize scheduling, payroll, and record-management systems effectively Maintain clean, accurate data and generate reports for Patrol Leadership Identify opportunities to improve workflow through technology and automation Required Qualifications Advanced computer proficiency, especially with Excel (tracking, formulas, data organization), Outlook, and scheduling/payroll systems Strong organizational skills with high attention to detail and accuracy Ability to manage multiple priorities in a dynamic, operations-driven environment Excellent communication skills and ability to work with a diverse team Ability to handle sensitive and confidential information Preferred Qualifications Prior experience supporting Ski Patrol, mountain operations, or emergency services Familiarity with patrol certifications (OEC, NSP standards, avalanche training) Experience with workforce scheduling and payroll system Background in purchasing, inventory management, or logistics Work Environment Year-round, full-time position supporting seasonal operational peaks Primarily office-based with frequent interaction in patrol facilities and on-mountain environments Peak workload during winter season with variable hours as needed Intermediate or advanced-level skiing or snowboarding ability The expected pay range is $27/hr- $32/hr.. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 515526Reference Date: 07/09/2026 Job Code Function: Administrative