Employee Relations Manager

Job Summary Remote Employee Relations Manager to provide HR support, resolve ER matters, conduct investigations, coach leadership, and ensure compliance with employment law across a multi‑state portfolio. Responsibilities Serve as the primary ER point of contact for assigned properties and business units. Provide guidance on employee relations matters including performance management, conduct, attendance, and workplace conflict. Conduct thorough, objective, and timely workplace investigations, document findings accurately, and recommend appropriate resolutions. Interpret and apply the Team Member Handbook, HR policies, and employment law to advise managers, supervisors, and team members; escalates novel or high‑risk matters to the Regional ER Director. Coach frontline and mid‑level leaders on performance management processes, corrective action, and documentation best practices. Review and coach managers on ER‑related communications such as disciplinary notices and performance improvement plans. Research and maintain awareness of federal, state, and local employment law developments across assigned multi‑state geographies. Support preparation and submission of EEOC position statements and related documentation. Monitor the ER intake queue, triage incoming requests, and route matters outside the Manager’s scope to appropriate ER or People & Culture team members. Collaborate with ER colleagues, HRBPs, Legal, and SME teams to deliver integrated people solutions and share best practices. Identify recurring ER themes within the portfolio and surface recommendations to the Regional ER Director for training, process improvement, or policy updates. Complete ER reports, analyses, and documentation as assigned; maintain accurate and confidential personnel and legal records. Qualifications 4–5years of progressive Human Resources Generalist or Employee Relations Specialist experience with exposure to workplace investigations. Minimum of 2years supporting multi‑location and multi‑state populations in an HR or ER capacity. Solid foundational knowledge of federal and state employment law (EEO, FMLA, ADA, etc.) and ability to apply legal concepts to practical situations. Strong written and verbal communication skills; ability to draft clear professional ER documentation and correspondence. Proficiency in Microsoft Office Suite and HRIS platforms; experience with case management or ER tracking tools a plus. Strong organizational skills, attention to detail, and ability to manage multiple active cases simultaneously while meeting deadlines. Bachelor’s degree in Human Resources, Business, Public Administration, or related field; substantial equivalent experience will be considered. HR certification (SHRM‑CP or PHR) preferred. Written and verbal English fluency required; bilingual skills are a plus. Compensation and Benefits Salary: $105,000 – $112,000 USD annually. Eligible for quarterly or annual bonus program based on individual and company performance. Benefits include competitive medical, dental, vision, disability & life insurance; paid time off (15 vacation days, 4 personal days, 10 sick days, 11 paid holidays); 401(k) with company match up to 6% after 6 months; paid parental leave; 6‑week paid sabbatical after 10 years; and various insurance and benefits programs. Work Environment Remote work with occasional travel for training or property visits. Take advantage of the company's commitment to equal employment opportunity. Greystar considers qualified applicants, including those with arrest and conviction records. Notice: This position may be performed remotely anywhere within the United States except Alaska. Note Important: Greystar will never request banking details or other sensitive personal information during the interview process. All official communication comes from Greystar email addresses (@greystar.com). Report suspicious requests to View email address on click.appcast.io. #J-18808-Ljbffr