Remote Help Desk Technician - CMS Support
MAXIMUS
Maximus is seeking a Technician 1 - Help Desk to support the CMS BOSC program in a fully remote role. You will help users by resetting IDs/passwords, unlocking accounts, addressing MFA issues, and managing profile updates through the ticketing system. Ideal candidates have 1+ year of experience, strong communication skills, and a customer-service focus. Work hours follow EST business hours; CMS vetting is a condition of employment. #J-18808-Ljbffr
Vacancy posted 4 days ago
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MAXIMUS
United States15 hours ago - ...Maximus is seeking a Technician 1 - Help Desk to deliver desktop and remote support for CMS BOSC program users. The role emphasizes resolving login, MFA, and device issues, while maintaining timely ticket updates. Candidates should have a High School diploma (0–2 years...Remote workCms
MAXIMUS
Boise, ID2 days ago - ...Maximus in the United States is seeking a Technician I - Help Desk to provide remote support for the CMS BOSC program. You will reset user IDs and passwords, unlock accounts, resolve MFA issues, and manage profile updates while assisting with reports and data requests...Remote workCmsWork at officeWork from home
MAXIMUS
United States2 days ago - ...Maximus is seeking a Technician 1 - Help Desk to support CMS BOSC clients remotely. The role involves resetting user IDs and passwords, unlocking accounts, addressing MFA issues, and assisting with reports and data requests. Minimum requirements include a High School diploma...Remote workCms
MAXIMUS
Topeka, KS4 days ago - ...Maximus is seeking a Technician 1 - Help Desk to support the CMS BOSC client. This fully remote role requires assisting users with password resets, account unlocks, MFA issues, and general desktop support from 7:00 AM to 7:45 PM EST, with typical hours 11:00 AM – 7:30...Remote workCmsShift work
MAXIMUS
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MAXIMUS
United States15 hours ago - ...Maximus is seeking a Technician 1 - Help Desk to provide remote desktop and user support for CMS BOSC. The role includes resetting passwords, unlocking accounts, MFA troubleshooting, and coordinating with project managers. This remote position requires strong communication...Remote workCms
MAXIMUS
United States2 days ago - ...Maximus is seeking a Help Desk Technician I to support CMS BOSC clients remotely. You will reset user credentials, unlock accounts, and troubleshoot MFA and access issues while documenting resolutions in ticketing systems. Role requires good communication, reliability...Remote workCmsShift work
MAXIMUS
United States2 days ago - ...Maximus is seeking a Technician 1 - Help Desk to support CMS BOSC, delivering desktop and remote support for user devices and accounts. The role emphasizes ticket-based problem solving, documentation, and collaboration with project managers to transition new tech into...Remote workCms
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