Order Management Analyst
Genesys
The Order Management Analyst is responsible for processing orders and related billings for Genesys products. This role requires close coordination with internal stakeholders and partners to ensure accurate order handling and adherence to established service levels agreements and internal controls. Because activity increases at month, quarter, and year end, the ability to stay calm, prioritize effectively, and maintain accuracy under pressure is essential. Strong communication and organizational skills are key to success in this position. Key Responsibilities Review and validate order documentation from customers and partners, including quotes, Services orders, purchase orders and SOWs to ens...
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