Senior Voice of Customer Insights Lead (Hybrid/Remote)
Munich Re Group
Dallas, TX
- Remote job
The Hartford Steam Boiler, a subsidiary of Munich Re, is seeking a Senior Customer Insights Specialist to design, implement, and continually improve VoC programs across the enterprise. You will work closely with business partners to translate customer experience goals into actionable listening initiatives that capture meaningful feedback and drive business improvements. The role covers surveys, call interactions, digital touchpoints, and emerging AI-enabled experiences. #J-18808-Ljbffr Munich Re Group
Vacancy posted 4 days ago
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