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Senior Customer Insights Strategist (Hybrid/Remote)

Munich Reinsurance America, Inc

Amelia, OH
  • Remote job

HSB is seeking a Senior Customer Insights Specialist to design, implement and continuously improve Voice of Customer programs across the enterprise. You will work with business partners to translate customer experience goals into actionable listening programs and drive improvements. The role requires deep Qualtrics expertise, survey scripting skills, and experience with APIs/SFTP. Strong storytelling and cross-functional collaboration are essential, with responsibilities spanning data handling #J-18808-Ljbffr Munich Reinsurance America, Inc

Vacancy posted 3 days ago
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