Administrative Coordinator 3

About This Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana. Position Overview The Administrative Coordinator 3 position assists Disability Determinations Examiners by receiving, screening, assigning, and disposing claims filed under the Social Security Disability and Supplemental Security Income programs. These duties require independent judgement to assist in the adjudicative process. Core Competencies Accepting Direction: able to follow guidance or instructions. Following Policies and Procedures: able to reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules and organizational policies. Thinking Critically: able to analyze information objectively, identify connections across sources and form logical, well‑supported conclusions. Adapting to Change: able to demonstrate flexibility in thoughts, behaviors and actions in response to evolving circumstances or unexpected change. Communicating Effectively: able to convey information, ideas and emotions using structured communication methods that promote understanding and engagement. Focusing on Customers: able to understand and meet the needs, preferences and experiences of internal and external customers. Job Duties Review cases as they arrive to ensure appropriate information is included. Perform operations in state and federal computer systems. Maintain electronic data systems. Process mail and monitor mailroom equipment and supplies. Answer telephones and respond to questions based on case records. Qualifications Two years of experience in administrative services. Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Location and Appointment Disability Determination Services / DDS – New Orleans / Jefferson. Appointment type: Probationary appointment. Benefits Insurance coverage – more information can be found at Parental leave – up to six weeks paid parental leave. Holidays and leave – State employees receive paid holidays such as New Year’s Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. Additional holidays may be proclaimed by the Governor. Retirement – state employees may participate in various retirement systems such as the Louisiana State Employees Retirement System (LASERS), Teacher’s Retirement System of Louisiana, and Louisiana School Employees Retirement System. Equal Employment Opportunity Statement LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce. Employment decisions are based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor. Contact Information Keisha Thompson – View email address on click.appcast.io – View phone number on click.appcast.io Division of Human Resources, Louisiana Department of Health, PO Box 4818, Baton Rouge, LA 70821. This organization participates in E‑verify. For more information on E‑verify, please contact DHS at View phone number on click.appcast.io. #J-18808-Ljbffr State of Louisiana