Technical New Business Lead (Manufacturing)

ABOUT THIS ROLE

You own our new business pipeline from the first conversation to the first production order. When a qualified lead comes in, you are the person who understands what they are trying to build, decides whether we are the right fit, turns the opportunity into a clear RFQ, briefs our engineering and quoting teams, gets the proposal back to the client, works through the commercial conversation, and sets the project up properly with the account manager who will run it. You are the client's advocate inside Genimex and Genimex's technical voice to the client. Many of our clients are bringing a physical product to market for the first time or taking one to a new level of complexity; you guide them through how to approach it.

This is a conversion role, not a prospecting role. Your job is to turn the right opportunities into projects and to make sure nothing stalls for lack of follow-up.

Your second responsibility is our partner network: the design studios and engineering consultancies we work alongside on client projects. Our marketing team finds and qualifies them; you vet them, bring them into how we work, and nurture each one on its first referred project, then keep the relationship active and useful to both sides. It uses the same skill as the pipeline work: technical relationship management with people who know what they are talking about.

ABOUT US

With over 50 years of full-service contract manufacturing experience, Genimex specializes in product design, engineering and production. Our team helps brands bring new product ideas to life. We have a long history and passion that has enabled us to build trusted relationships with multinational companies, corporations, retailers, established brands, start-ups and investors. 

Our services can help brands streamline their supply chain by providing timely ongoing product development support, ensuring intellectual property confidentiality and reducing manufacturing risks and costs without compromising quality. This allows our clients to focus on their sales and marketing efforts.

KEY RESPONSIBILITIES + WHAT YOU WILL DO

Pipeline, First Call to PO

• Take first calls with inbound and referred leads. Understand the product, stage, volumes, timeline, and budget, and form a view on how it should be developed and made: materials, process route, tooling, likely cost drivers, and where the risk is. Qualify honestly; decline what we cannot do well.
• Convert qualified leads into RFQs by guiding the client, not taking dictation: shape the scope with them, challenge assumptions, gather drawings, specs, quantities, and targets, and set expectations on how we work and what the development path looks like. Clients should leave the conversation clearer about their own product than when they started.
• Run the kickoff with our engineering and quoting team so they start with a clear brief. 
• Own the quote through to the client: chase internal status, read the proposal critically before it goes out, be able to defend every line of it, present it, gather feedback, and unblock what gets stuck. When a problem is complex, understand it well enough to explain it, bring in the right internal expert, and drive it to a resolution. You are never a message passer between the client and our engineers.
• Work the commercial conversation (pricing, terms, timing) to the point of agreement, within the pricing authority we set for the role, escalating above your authority to our head of client accounts and programs.
• Onboard won projects: agreements, systems setup, and a proper handoff to the account manager. Stay involved strategically until the first PO; do not become the project manager.
• Re-engage past opportunities where circumstances may have changed.
• Keep our CRM current.

Partners

• Onboard new design and engineering partners: intro call, capability deck, and partner materials.
• Keep existing partners active: regular contact, news they can use, and prompt follow-up on anything they bring us.
• Keep partners informed on the work they bring us.
• Vet and activate the design and engineering partners our marketing team brings in: intro call, capability deck and partner materials, and a view on whether they’ll refer to the right work.
• Nurture each partner to their first referred project. Keep in regular contact, send news they can use, and follow up promptly on anything they bring us.
• Keep partners informed on the work they bring us.

WHO WE ARE LOOKING FOR

• 5-8 years in a role that sits between clients and engineering: sales engineering, technical account management, product management or product marketing in hard goods, or client-facing work at a design or engineering services firm. Experience bringing a physical product to market from the client side is just as relevant.
• Strong technical understanding of product development and manufacturing setup. You know how things get made: materials, processes, tooling, what drives cost, what goes wrong, and when. Given a new product, you can lay out how you would approach developing and manufacturing it, and you can read drawings, a BOM, and a quote, ask a factory the right questions, and explain the answer to a client in plain language.
• You are confident and articulate with clients, including founders and senior people, and credible with engineers. You lead the conversation rather than relay it.
• You think strategically about what a client needs and how our capabilities fit, and you are willing to say when they do not.
• You follow up as a habit. Organized, self-managing, strong in writing.
• Comfortable coordinating daily with our Asia offices across time zones.
• Mandarin is a plus, not a requirement.
• Not required: an existing book of business, a quota-carrying sales background, or marketing experience.

PREFERRED BACKGROUND

• Experience in B2B marketing (manufacturing, design, or professional services)
• Exposure to small to mid-sized, fast-paced teams
• Background in or familiarity with the consumer product or industrial design ecosystem
• Ability to travel domestically and internationally as needed (<10%)

ROLE DETAILS

• Full-time (days) position
• Hybrid work environment (3 days on-site in NY: Mon, Tues, Wed)
• No direct reports
• Reports to: Head of Marketing

In compliance with New York State and New York City pay transparency laws, the base salary range for this role is $90,000 - $120,000 depending on experience, skills, and internal equity. This role is also eligible for an annual performance-based bonus

Comprehensive benefits package, including health, dental, vision, 401(k), and unlimited paid time off

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected status under applicable law.