Ski and Ride School Kid's Leaning Center Supervisor, Full Time - Winter 26/27

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

• + Free Alterra season pass for spouse and dependents 25 & under

• 50% off window ticket price at IKON partner resorts

• Free access to Alterra Mountain destinations during time off

• Free ski-referral letters for employees to use at other mountain resorts during time off

• Free friends & family day-ski vouchers (Periodic allotment)

• Discounts on Ski & Snowboard Lessons

• Discounts on Ski & Snowboard Rentals

• Discounts on Gear Tune-Ups

• Discounts on Food & Beverage

• Discounts at Crystal Mountain Retail shops

• Free Crystal branded swag

• Pro deals on gear with 100s of brands

• Discount Marketplace

• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more

• Employee-only Night Skiing events

• Employee Housing Available for eligible positions

• Accrued paid time off for eligible positions

• Group health insurance for eligible positions

• 401K benefit and generous match with immediate vesting for all staff members over 18

• Opportunities for growth, advancement, and year-round employment

Position Title: Ski and Ride School Supervisor

Employee Type: Seasonal, Full Time, Hourly

Business Unit: Ski and Ride School, Groups

Position Reports to: Ski & Ride School Director & Managers

Positions Reporting to this Role: Instructors

Location: Crystal Mountain, Washington State

Wage Range: $25.00 to $30.00 DOE

Approximate Start & End Date: November 14th, 2026 – April 18th, 2027

JOB SUMMARY

Ski & Ride School Supervisors are responsible for supervising daily operations of the departments within Ski & Ride School. The person in this role must demonstrate an outstanding ability to collaborate with a team and make decisions in a fast-paced environment.

ESSENTIAL DUTIES

• Oversee daily set up and take down of the area you’re supervising

• Monitor sales and collaboratively solve staff shortages and scheduling conflicts amongst the Supervisor & Administrative Teams

• Create appropriate classes based on student abilities, ages, and class size goals

• Assign the appropriate instructors to classes and other assignments based on instructor’s experience and capabilities

• Clearly and accurately record class & timekeeping information with Flaik scanners and other payroll processes for your area

• Communicate effectively with the Senior and Administrative Manager about staff training needs, procedural inefficiencies, pay or employee engagement issues

• Mentor and train instructors on school policies, practices, lineup responsibilities

• Collect information about student ability level and goals from instructors during lineup

• Monitor classes out on the snow. Offer instructors support if necessary and provide feedback on instructor performance.

• Facilitate & supervise lunch-time if applicable to the department you are supervising

• Act as the point person for guest recovery scenarios occurring in the area you’re supervising

• Other duties as assigned.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Supervisory experience in a Snowsports school.

• Prior experience working with children

• Level 2 PSIA/AASI certification preferred with children-specific training experience

• Ability to create and implement ideas for great youth experiences on snow.

• Ability to effectively delegate to a team, or be delegated to, in order to carry out all necessary operational activities (not attempting to do everything yourself)

• Five years plus experience in Snowsports operations preferred.

• Must have experience in Microsoft Office products.

• Experience with Flaik Snowsports Management Tool preferred

• Exceptional customer service and communication skills at all levels.

• Leadership skills with the ability to assess, motivate and train staff.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• This position may be required to work evenings, weekends and holidays while in operation.

• Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.

• Manual dexterity to operate a computer and other common office equipment on a constant basis.

• Auditory and visual acuity to communicate with computers, phones, and mobile devices and basic office equipment on a constant basis.

• Ability to work for extended periods of time while on skis/snowboard.

• Able to spend long periods outside without breaks in a variety of weather conditions. (Minimum 2 hours)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer