Consumer & Community Bank Strategy, Senior Associate

Job Description

At J.P. Morgan Chase, the Consumer and Community Bank Strategy teams shapes, accelerates and helps deliver our most important strategic priorities in close partnership with our businesses to drive measurable business outcomes.  When someone joins the Consumer and Community Bank (CCB) Strategy team, they accelerate their career by working on impactful and complex projects with high visibility. They also become part of a highly collaborative team that prioritizes learning, professional development, and mentorship.

As a Senior Associate on the CCB Strategy team, you will be involved in high-priority projects that are at the top of our senior management's agenda and at the forefront of the industry. These projects are team-based and will require you to collaborate extensively with senior executives and cross-functional business partners. You will also have the opportunity to rotate across Chase's lines of business and functional groups, including Consumer & Business Banking, Credit Card & Connected Commerce, Home & Auto Lending, Wealth Management, Product & Technology, HR, and Operations.

Job responsibilities

• Develop and drive CCB strategic initiatives/projects including but not limited to developing growth strategies, assessing new product launches, evaluating new market entry opportunities, exploring partnerships and acquisitions, and initiating cross-line of business projects
• Serve as an objective thought partner to senior leaders in the business and collaborate with teams across LOBs and functional areas (e.g., data science, finance, product, marketing)
• Apply structured problem-solving and design thinking to address top CCB strategic priorities 
• Structure and build quantitative and qualitative analyses and present findings and recommendations
• Analyze operational and financial data
• Research and analyze industry landscape to evaluate new opportunities and identify emerging trends
• Support creation of CEO-level executive communications

Required qualifications, capabilities, and skills

• Bachelor’s degree in Economics, Finance, Math, Engineering (or related field)
• 5+ years of diverse problem solving and executive communications experience from either strategy consulting, corporate strategy, or any other internal strategy role 
• Excellent analytical skills and ability to structure complex problems
• Strong interpersonal skills
• Excellent communications and presentation skills
• Intellectual curiosity and ability to learn new subjects quickly
• Proficient MS Excel and PowerPoint skills
• Open, collaborative, team-oriented operating style

Preferred qualifications, capabilities, and skills

• Experience applying data analysis to solve business problems in fast-moving environments
• Experience with cross-functional collaboration, including influencing stakeholders and working with diverse teams

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.