Analyst, Business Analysis

Alternate Locations: Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania) Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 76236 The Role at a Glance As a Business Analyst, you will support Underwriting strategy, with a focus on scaling automation and improving operational efficiency through: Expansion of INGESTR capabilities to enable straight-through census processing (minimal to no manual intervention) Evolution of the manual rater tool to support future-state underwriting needs You will serve as a key bridge between business and technology, ensuring solutions are both technically sound and aligned to underwriting objectives. This role is ideal for someone who thrives in ambiguous, less structured environments and can drive clarity through analysis and collaboration.What you'll be doing Maintains knowledge on current and emerging developments/trends (including underwriting, automation, and data processing capabilities such as INGESTR), assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions Identifies and recommends process improvements that significantly reduce workloads or improve quality, including automation opportunities and workflow optimization within underwriting or similar operational environments Consults and collaborates with key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs, particularly within underwriting processes and data-driven workflows Develops more complex business requirements, ensuring alignment to underwriting strategy, automation initiatives, and scalable solution design Using structured requirements process, clearly articulates, documents and validates more complex business requirements, translating business needs into actionable, technology-ready requirements for integrations, APIs, or data exchange solutions as applicable Collaborates with internal and/or external stakeholders to assess, select and recommend more complex solutions and/or alternative approaches that will achieve business goals, with a focus on improving efficiency, reducing manual intervention, and supporting straight-through processing Validates that the solution meets the business need by developing more complex acceptance criteria and plan to evaluate, ensuring solutions deliver measurable improvements in processing efficiency, automation, and scalability Determines and recommends the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization, supporting continuous improvement and operational effectiveness in underwriting-aligned processes What we’re looking for Must-Haves: 4-year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Computer Science, Information Systems, Information Technology, or a related field 3–5+ years of Business Analysis experience that directly aligns with the responsibilities of this role Demonstrated experience working between business and technology teams to translate requirements into scalable solutions Ability to operate effectively in less structured environments, driving clarity, requirements, and outcomes Ability to travel up to 10% Nice-to-Haves: Familiarity with Agile frameworks and/or tools such as JIRA Underwriting domain experience, preferably within Group Benefits or insurance environments Experience working with integrations, APIs, or data exchange frameworks Familiarity with automation initiatives and workflow optimization, particularly within underwriting or similar operational environments Application Deadline Applications for this position will be accepted through August 1, 2026 subject to earlier closure due to applicant volume. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes Leadership development and virtual training opportunities PTO/parental leave Competitive 401K and employee benefits Free financial counseling, health coaching and employee assistance program Tuition assistance program Work arrangements that work for you Effective productivity/technology tools and training The pay range for this position is $72,900 - $131,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at View email address on click.appcast.io if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling View phone number on click.appcast.io. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.