Cash Application & Accounts Receivable Clerk

Job Description

Job Description

COMPANY OVERVIEW: 

Industrial Metal Supply, founded in 1948, is a leading metals distributor with seven locations serving California and Arizona. We are entering an exciting new growth phase as we expand our brand awareness and enhance the customer experience. IMS is committed to safety, quality, reliability, and operational excellence across the business. 

Position Summary

The Cash Application & Accounts Receivable Clerk is responsible for accurately applying customer payments, maintaining accounts receivable records, researching payment discrepancies, and supporting collection activities. This role ensures timely, accurate posting of cash receipts, reconciles customer accounts, and collaborates with customers, sales teams, and management to resolve outstanding issues.

Key Responsibilities:

Cash Application

• Process and apply daily customer payments received via ACH, wire transfer, lockbox, check, credit card, and electronic remittance.
• Research and resolve unapplied cash, short payments, overpayments, deductions, and payment discrepancies.
• Reconcile daily cash receipts to bank deposits and accounting records.
• Prepare and maintain cash application reports and supporting documentation.
• Ensure timely and accurate posting of customer payments.

Accounts Receivable

• Monitor customer accounts to ensure timely payment of outstanding invoices.
• Generate and distribute customer statements, invoices, and account reconciliations.
• Research and resolve billing, payment, and account discrepancies.
• Assist with collections activities, including customer communications regarding past-due balances.
• Maintain accurate customer account information and documentation.
• Support month-end closing activities related to accounts receivable.

Reporting & Reconciliation

• Perform account reconciliations and maintain aging reports.
• Investigate and resolve variances between customer accounts and general ledger balances.
• Prepare AR reports for management review.
• Assist with audits by providing requested documentation and reports.

Customer Service

• Respond to customer inquiries regarding invoices, payments, credits, and account balances.
• Work with internal departments including Sales, Customer Service, and Accounting to resolve issues.
• Maintain professional and positive relationships with customers.

Other Duties

• Perform other duties as assigned. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.

Qualifications:

Education

• High school diploma or GED required.
• Associate degree in Accounting, Finance, or Business preferred.

Experience

• 1-3 years of experience in cash application, accounts receivable, accounting, or a related field.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, JD Edwards, or similar preferred.
• Experience handling high-volume cash posting is a plus.

Skills & Competencies

• Strong attention to detail and accuracy.
• Proficient in Microsoft Excel, including formulas, pivot tables, and data analysis.
• Knowledge of accounts receivable processes and cash application procedures.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Effective written and verbal communication skills.
• Ability to work independently and meet deadlines.

Physical Requirements

• Ability to sit and work at a computer for extended periods.
• Ability to occasionally lift up to 15 pounds.

Performance Metrics

• Cash application accuracy rate.
• Timeliness of payment posting.
• Reduction of unapplied cash balances.
• Resolution of customer payment discrepancies.
• Accounts receivable aging performance.
• Productivity measured by transactions processed and reconciliations completed.

BENEFITS & PERKS:

As an IMS employee, you can expect a comprehensive Health and Wellness Benefits program including the following:

• PTO : Starts accruing on your first day with the option to either use these as days off or request a vacation payout for some unused time.
• Medical : Three Anthem Plans to choose from
• Dental : Choose from Sun Life HMO or Guardian Dental PPO
• Vision : Coverage through EyeMed
• Tax Savings Accounts : HSA (for qualified plans), FSA, Limited FSA, Commuter
• 401(k) with matching through Fidelity
• Company Paid Benefits : Basic Life and AD&D, Short Term Disability, Employee Assistance Program (EAP), Benefit and Pharmacy Advocacy access.
• Voluntary (Employee Paid) Benefits : Life and A&D, Long Term Disability, Pet Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity

LIFE AT IMS

The Company strongly believes that the more diverse our team, the better our work will be. We are committed to equal opportunity employment and celebrate inclusion in all circumstances. As an employee, you can expect:

• A supportive, inclusive atmosphere on a team that values your contributions.
• An attractive and competitive compensation package.
• Opportunities for growth and development and offerings from our HR/People Resources team and Learning and Development program.
• In-office events, lunch and learns and more.
• A generous and well-rounded benefits program featuring Vacation, Sick Leave, comprehensive medical benefits, 401k with company match, and much more.

Compensation Disclaimer: The salary range listed for this position reflects the potential earning range for the role. Starting compensation is determined based on a variety of factors, including relevant experience, skills, qualifications, education, and internal equity. Not all candidates will be hired at the top of the posted salary range.

Monday-Friday: 8:00 am to 5:00 pm.