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Product Manager, HW & Global Launch

Full-time

Intuitive

Primary Function of Position

You will become a member of the da Vinci Multiport Global Product Management team helping drive successful global launches upgrades and commercial readiness for the dV5 platform. This role will report to a Sr. Group Product Manager within the Systems and Software Team and will serve as a central product management point of contact for hardware and software launch activities outside the U.S. You will lead cross-functional launch coordination and execution develop scalable and repeatable launch processes and partner closely with global commercial product operations engineering regulatory clinical education and regional teams to ensure markets are ready to introduce and support dV5 capabilities. Success in this role requires strong operational leadership attention to detail strategic prioritization and the ability to influence complex cross-functional teams without formal authority.

Essential Job Duties

Launch Logistics & Software Coordination

Lead end-to-end HW launch coordination execution and reporting for dV5 platform launches and upgrades establishing clear milestones owners dependencies risks and escalation paths.

  • Develop and continuously improve consistent repeatable and efficient processes for launching systems and software after first market introduction incorporating lessons learned to improve launch quality speed and predictability.
  • Drive commercial readiness for new-market launches and out-of-U.S. software launches partnering with global marketing sales operations training regulatory quality and regional teams to identify and close readiness gaps.
  • Own system allocation planning and prioritization for internal systems/upgrades balancing internal and external needs and aligning allocations to business priorities launch timing customer commitments and available supply; manage demo system upgrades and readiness.
  • Lead out-of-U.S. individual country go-to-market readiness and launch execution tailoring launch plans to country-specific requirements while maintaining alignment to global strategy and standardized processes.
  • Establish and maintain launch readiness requirements criteria and governance ensuring technical operational commercial regulatory training and market requirements are clearly defined tracked and met before launch.
  • Coordinate out-of-U.S. training readiness in partnership with Clinical Education regional commercial teams and other stakeholders including training needs timing materials deployment and launch support.
  • Serve as the primary product management point of contact for out-of-U.S. launch stakeholders providing clear communication decision support issue resolution and escalation across global and regional teams.
  • Facilitate cross-functional launch meetings and working sessions driving accountability and timely resolution of issues across engineering product operations supply chain quality regulatory clinical education marketing sales and regional organizations.
  • Partner with global markets to understand country-specific customer operational regulatory and commercial needs and translate those insights into launch requirements prioritization recommendations and process improvements.
  • Use quantitative analysis forecasting market impact assessment and stakeholder input to support launch sequencing system allocation and readiness decisions.
  • Develop a deep understanding of the dV5 platform its hardware and software configurations and the commercial and operational processes required to successfully introduce and sustain the platform globally.
  • Support product management activities across the product lifecycle as needed including requirements development design reviews launch planning post-launch feedback and sustaining activities.

Qualifications :

Required Education and Training

  • Bachelors degree in engineering computer science business operations or related field; MBA or advanced technical degree preferred.
  • Minimum 4 years of professional experience in product management marketing sales operations engineering program management supply chain or an equivalent role.
  • Experience leading complex cross-functional initiatives from planning through execution preferably in a regulated industry or medical device environment.
  • Demonstrated experience coordinating product launches commercialization operational readiness or other complex business-critical rollouts.
  • Strong organizational and project management skills with demonstrated ability to manage multiple workstreams dependencies deadlines and competing priorities.
  • Strong written and verbal communication skills including the ability to communicate clearly with both technical teams and senior leadership.
  • Ability to influence and lead cross-functional teams without formal authority including bridging communication among engineering operations commercial training regulatory and regional teams.
  • Quantitative mindset with ability to use data forecasting and structured analysis to make prioritization and launch-readiness decisions.

Working Conditions

  • Must be able and willing to travel domestically and internationally including travel to global markets for launch readiness training customer/commercial activities and other business needs.
  • May require participation in operating room environments customer sites and other clinical settings including compliance with applicable site credentialing requirements.
  • Role is primarily onsite and requires regular interaction with cross-functional teams.

Preferred Skills and Experience

  • Product management experience within medical devices surgical robotics healthcare technology or another highly regulated industry.
  • Experience launching hardware and software products particularly products with complex configurations dependencies or global commercialization requirements.
  • Experience with international or out-of-U.S. product launches and understanding of how country-specific regulatory commercial operational training and customer requirements affect launch execution.
  • Experience developing standardized launch frameworks readiness criteria governance processes dashboards or operating mechanisms that improve execution efficiency and consistency.
  • Experience with system allocation demand planning forecasting supply constraints or prioritization of limited resources across internal and external stakeholders.
  • Experience coordinating product upgrades demo assets installed-base activities or configuration management.
  • Familiarity with medical device quality systems design controls regulatory requirements and commercialization processes.
  • Experience partnering with regional commercial organizations and translating global product strategy into actionable country-level go-to-market plans.
  • Strong executive presence and presentation skills with ability to synthesize complex information into concise recommendations and status updates.
  • Proficiency with Microsoft Office and experience building analytical models dashboards and reporting tools.
  • Experience with robotic systems surgical workflows or clinical education and training programs.

 

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process please contact People Services at

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target base compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time

Vacancy posted 15 days ago
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