Inside Account Manager

Inside Account Manager

Work Model: This role can be performed remotely from an approved location, with flexibility based on business needs and applicable requirements.

Summary

The Inside Account Manager (IAM) is responsible for the full ownership, growth, and retention of a defined portfolio of accounts. This role serves as the primary point of accountability for account strategy, customer engagement, forecasting, and revenue growth. The IAM operates in a remote coverage model and is expected to drive year-over-year shipment and booking growth while developing accounts toward higher-value opportunities and eventual transition to Field Sales Engineers.

Essential Duties and Responsibilities

• Drive revenue growth across assigned accounts through proactive account management
• Own and manage a portfolio of accounts across Motion AI, BDI, and Applied Industrial
• Develop account plans and maintain accurate shipment and booking forecasts
• Expand share-of-wallet through application and product penetration
• Convert transactional demand into predictable repeat business
• Maintain regular remote engagement cadence with customers and distributor partners
• Build and document application knowledge to strengthen customer positioning
• Coordinate with distributors and internal teams to execute account strategy
• Maintain CRM accuracy and pipeline visibility

Representative Decisions

• Prioritization of accounts and growth opportunities
• Customer commitments related to pricing, service, and delivery expectations
• Determination of when to escalate or involve additional resources
• Timing of transitions to Field Sales Engineers

Expected Outcomes

• Consistent year-over-year growth in shipments and bookings
• Increased share-of-wallet and account penetration
• Improved predictability of demand
• Strengthened distributor and customer relationships
• Higher number of accounts exceeding $100K
• Improved forecasting accuracy and pipeline visibility

Critical Competencies

• Ownership mindset
• Strong communication
• Customer focus
• Drive and determination
• Commercial acumen
• Problem solving
• Relationship management
• Collaboration
• Adaptability

Education and Experience Requirements

• Bachelor's degree or equivalent experience
• 3+ years of sales or account management experience
• Industrial or technical sales experience preferred
• Experience working with distributors
• CRM proficiency (Salesforce preferred)
• Strong analytical and forecasting capability

Physical Demand and Work Environment

Physical Demands – Regular use of computer, communication tools, and standard office equipment.

Work Environment – Remote/office environment with moderate noise levels. Limited travel (~10%) may be required.

Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a "U.S. Person,' which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United States.

Expected salary: $75,000 - $83,000 annually. The salary range provided is intended to display the value of the company's base pay compensation for this position. Salary is dependent on a multitude of factors, including but not limited to the physical worksite location, the geographic market of the location, candidate's skill set, level of experience, education and internal peer compensation comparisons among other potential factors.