Sales & Account Manager ( Surfaces)

Job Description

Job Description

Company Overview

SRG Ventures is a trusted provider of high-quality flooring, tile, and countertop solutions for commercial and residential projects. We are committed to delivering exceptional products, outstanding customer service, and reliable project execution. As our business continues to grow, we are seeking a motivated and results-driven Sales & Account Manager – Surfaces to join our team.

Position Summary:

The Sales & Account Manager – Surfaces is responsible for driving new business development and generating sales revenue for flooring, tile, and countertop projects. This role focuses heavily on sales performance, relationship management, and identifying new opportunities while also supporting project coordination and customer satisfaction throughout the project lifecycle. The ideal candidate will have strong industry knowledge, excellent communication skills, and the ability to manage multiple client relationships and projects simultaneously.

Key Position Details:

• Competitive compensation package
• Opportunities for career growth and advancement
• Health, dental, and vision insurance benefits
• Paid time off and holiday pay
• Supportive and collaborative work environment
• And more!

Essential Duties & Responsibilities:

Sales & Business Development (Primary Focus)

• Generate new business opportunities through prospecting, networking, referrals, and lead follow-up.
• Build and maintain a strong sales pipeline to meet or exceed revenue goals.
• Conduct client meetings, presentations, and site visits to promote company products and services.
• Develop and present proposals, bids, and estimates aligned with company pricing and profitability expectations.
• Prepare material take-offs and pricing for flooring, tile, and countertop projects.
• Follow up consistently on proposals and opportunities to drive conversions and close sales.
• Build and maintain long-term customer relationships to encourage repeat and referral business.
• Identify opportunities to expand and grow existing customer accounts.
• Maintain strong knowledge of flooring, tile, countertop materials, and project requirements.

Account Management & Project Coordination

• Serve as the primary point of contact for assigned customer accounts.
• Coordinate with internal departments, including operations, purchasing, and scheduling, to support successful project execution.
• Communicate project specifications and timelines clearly to internal teams to ensure accurate scheduling and delivery.
• Monitor project progress and follow up with customers to ensure satisfaction and quality service.
• Address customer questions, concerns, and issues in a timely and professional manner.
• Support internal coordination efforts to help ensure projects are completed efficiently and accurately.

General Professional Responsibilities

• Maintain strong communication and professionalism in all interactions.
• Represent SRG Ventures positively with customers, vendors, and internal teams.
• Demonstrate accountability, organization, teamwork, and attention to detail.
• Maintain accurate records, proposals, and customer communications.
• Perform additional duties as assigned.

Minimum Education & Experience

• High school diploma or equivalent required
• Minimum of 3–5 years of sales experience, preferably in flooring, construction, or a related industry
• Experience with estimating, bidding, or construction-related sales preferred
• Equivalent combinations of education and experience may be considered

Working Conditions & Physical Requirements

This position operates in a combination of office and field environments, including customer locations and job sites. Regular travel is required. Duties may include standing, walking, measuring, inspecting project conditions, and driving between locations.

Core Knowledge, Skills & Abilities:

Sales & Business Development: Ability to generate new business opportunities and close sales successfully.

Customer Relationship Management: Ability to build and maintain strong client relationships.

Industry Knowledge: Understanding of flooring, tile, countertop products, materials, and project requirements.

Estimating & Pricing: Ability to prepare accurate take-offs, proposals, and pricing estimates.

Communication: Strong verbal and written communication skills with customers and internal teams.

Project Coordination: Ability to manage timelines, coordinate with departments, and support project execution.

Problem Solving: Ability to identify issues and implement effective solutions.

Organization & Time Management: Ability to manage multiple projects, priorities, and deadlines effectively.

Attention to Detail: Ensures accuracy in proposals, estimates, and customer communication.

Teamwork: Collaborates effectively with internal and external partners.

Adaptability: Ability to adjust to changing priorities and customer needs.

Accountability: Takes ownership of responsibilities and customer satisfaction.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person