Mobility Specialist

Mobility Specialist

AMER; New York; San Francisco

About Nscale

Nscale is a global hyperscaler engineered for AI infrastructure and the engine for superintelligence. Our ability to build and scale exceptional teams globally depends on creating a seamless, supportive experience for every employee we hire and relocate. Immigration is not just a process it's a pivotal life moment.

About the Role

We are looking for an experienced Mobility Specialist to own the day-to-day delivery of mobility support for our US employee population. You will manage relocations, assignments, and business travel support in a fast-moving, still-evolving environment where priorities shift and the playbook is still being written. This is a hands-on operational role with the potential to expand into supporting additional locations and regions as Nscale's footprint grows.

What You'll Be Doing

• Own Mobility Operations: Manage end-to-end mobility casework for the US population, including relocations, transfers, and assignments. You will oversee mobility allowance requests via our ticketing system and partner with mobility vendors on case initiation, tracking, and resolution.

• Act as a Trusted Advisor: Serve as the primary point of contact for Talent Acquisition and HR Business Partners. You will provide clear, practical guidance to hiring managers and leaders, navigating ambiguity with sound judgment and keeping cases moving efficiently.

• Drive Cross-Functional Partnership: Work closely with the US Immigration Specialist to ensure mobility and immigration casework move in lockstep for shared employees. You will proactively flag risks or bottlenecks and bring pragmatic solutions to the table.

• Deliver Exceptional Experiences: Provide empathetic, clear, and timely guidance to employees navigating sensitive, high-stakes moves.

• Build the Program: Apply and help refine mobility tracking systems, policies, and processes as the program matures. You will contribute on-the-ground feedback to help improve playbooks for future expansion and M&A activity.

• Analyze & Report: Support KPI reporting, cost analysis, and employee feedback loops to measure and continuously improve program effectiveness.

About You

• Experience: 4+ years of mobility casework experience with a strong focus on the US, supporting employee populations and cross-border relocations.

• Education: BA/BS degree or equivalent practical experience.

• Expertise: Strong working knowledge of US relocation, assignment, and business travel compliance considerations.

• Agility: Proven ability to operate effectively in ambiguous, fast-changing environments without a fully defined process.

• Communication: Excellent written and verbal communication skills, with the ability to maintain sound judgment under pressure.

• Collaboration: A demonstrated ability to build strong, close working relationships with immigration counterparts and cross-functional stakeholders.

• Growth Mindset: An openness to taking on additional locations or regions within your scope as the business grows.

Nice to Have

• Experience working alongside an in-house Immigration Specialist or team.

• Exposure to mobility outside the US (e.g., UK, EMEA, APAC) or interest in growing into a broader regional remit.

• Experience in the data center, infrastructure, or technical workforce sectors.

• Experience managing mobility vendors or EOR providers.

• Familiarity with global immigration frameworks and the intersection of mobility and immigration.

• Strong experience with data reporting and program metrics.

What We Can Offer You

• Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months.
• Join one of the fastest-growing AI infrastructure companies your chance to directly shape how global AI capacity is planned and deployed.
• Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy always with our full support.
• Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Salary Range

$80,000 - $130,000 USD