Program Manager

We are seeking an experienced and results-oriented Program Manager to oversee and drive IT programs leveraging Agile and Scrum methodologies. This role is critical in managing multiple projects, coordinating cross‑functional teams, and ensuring the delivery of high‑quality IT solutions. The ideal candidate will have deep expertise in Agile practices, strong leadership skills, and a proven track record of delivering complex IT initiatives in a dynamic environment. Responsibilities Program Planning and Execution Plan, coordinate, and oversee IT programs to ensure successful delivery on time, within scope, and budget. Establish and manage program goals, deliverables, and timelines in alignment with organizational priorities. Track and monitor program progress, resolving any issues that arise. Agile and Scrum Leadership Implement and promote Agile and Scrum methodologies across program teams, delivering immediate value to a minimum viable product and enabling evolution over time. Facilitate Agile ceremonies, including sprint planning, stand‑ups, retrospectives, and backlog grooming. Ensure teams adhere to Agile principles and practices, fostering a culture of collaboration and continuous improvement. Stakeholder Collaboration Work closely with business units, product owners, and technical teams to define program objectives and requirements. Act as a liaison between stakeholders and Agile teams to ensure clear communication and alignment. Provide regular program updates and insights to senior leadership. Risk and Issue Management Identify, assess, and manage risks to program success, developing mitigation strategies as needed. Resolve conflicts and address challenges that could impact program outcomes. Performance Tracking and Reporting Define and monitor key performance indicators (KPIs) to measure program success. Use Agile tools such as Jira, Confluence, or Azure DevOps to track and report on program metrics. Continuous Improvement Analyze program performance to identify areas for improvement in processes and practices. Drive initiatives to enhance efficiency, quality, and delivery speed across IT projects. Qualifications Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. 5+ years of experience in program management. Demonstrated expertise in managing Agile and Scrum projects in a complex environment. Agile certifications such as Certified ScrumMaster (CSM), Certified SAFe Program Consultant (SPC), or PMI Agile Certified Practitioner (PMI‑ACP). Project management certifications such as PMP or PgMP (preferred). Familiarity with tools such as Jira, Confluence, or Azure DevOps. Experience in IT infrastructure, software development, or digital transformation projects. Additional Knowledge and Skills Exceptional communication and collaboration skills. Comfortable in highly dynamic and frequently ambiguous environments. Excellent problem‑solving and decision‑making abilities. Strong organizational skills with the ability to manage complex and competing priorities. Ability to work collaboratively in a cross‑functional team environment. Benefits Medical / prescription drug, dental, and vision insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. #J-18808-Ljbffr