Enrollment Clerk

Responsibilities Works closely with HR and Payroll during open enrollment, new eligible enrollments, terminations, and qualifying events. Assists with verification and processes all plan enrollment forms. Refers employee enrollments inquiries and complaints to corporate Benefits Assistant or Bellevue Benefits Specialist to ensure quick, courteous resolution. Mails enrollment confirmation and plan documents to employees in a timely manner. Assists with processing all enrollment document and status changes with vendors and Payroll to include COBRA notification and any related data entry. Sends out any communications and materials in preparation for enrollment in employee benefits. Maintains confidentiality of all employee information. Maintains the timely and organized filing of group benefit enrollment files. Requirements Good telephone skills and customer service. Ability to work extended hours when required. Oral and written communication skills. Excellent organizational and filing skills. Excellent attention to detail. Ability to prioritize and manage multiple tasks effectively. Ability to work well under pressure and work efficiently against deadlines. Willingness to learn and adapt to new responsibilities. Minimum of one (1) to two (2) years’ experience in the field of employee benefits or related clerical experience. One year experience in data entry. Basic math skills to verify benefits rates and deductions. Excellent working knowledge of MS office (especially Excel and Word) and HRIS. Hard Skills data entry benefits processing COBRA notification enrollment verification math skills Soft Skills customer service oral communication written communication organizational skills attention to detail time management ability to work under pressure adaptability #J-18808-Ljbffr