Sales Administrator

Sales Administrator

The Sales Administrator is responsible for supporting the sales team by managing administrative tasks and ensuring smooth sales operations.

Reports to: Vice President Sales

Essential Job Duties:

You will be part of a dynamic sales team where your role and support will create big impact to both existing and future customers.

• Coordinate and handle all sales related activities.
• Process sales orders and ensure that they are fulfilled effectively.
• Manage sales contracts and maintain an accurate database of sales records utilizing CRM.
• Collaborate with the sales team to develop effective sales strategies.
• Provide customer service, including handling customer inquiries and resolving issues.
• Create and update sales reports for the sales team and management.
• Maintain and update customer databases such as TRUX.
• Assist with promotional activities and trade shows.
• Provide support to the sales team with administrative tasks such as travel arrangements, meeting scheduling, and expense reports.
• Keep track of sales targets and ensure they are met.
• Perform other duties or tasks as assigned or required.

Scope of Responsibility:

The Sales Administrator operates as an Individual Contributor Level 2 (IC2), providing administrative and operational support to the sales team to ensure efficient day-to-day sales operations. This role works independently on assigned tasks within established processes, supports order fulfillment, reporting, and customer interactions, and collaborates closely with sales team members and internal partners. The position does not have direct supervisory responsibilities and contributes to the accuracy, efficiency, and effectiveness of sales activities and customer experience.

Knowledge and Skill Requirements:

• Excellent communicator with good verbal, written, and presentation skills.
• Strong attention to detail, process oriented.
• Has a service orientation; is actively looking for ways to help customers and team members.
• Ability to foster teamwork and enlist the support and participation of others.

Education & Experience:

• Minimum 3 years of experience.
• Bachelor's degree preferred.

Physical Demands & Work Environment:

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers to handle, control, or feel objects, tools, or controls.
• Regularly required to talk and hear, both in person and by phone or web meetings.
• Occasionally required to stand, walk, and reach with hands and arms.
• Ability to read and interpret data on a computer screen or printed documents.
• Work is performed in a typical office environment with moderate noise levels, in a climate-controlled environment with heating and air conditioning.
• Potential for remote work or hybrid work arrangement.
• May be required to lift up to 30 pounds.

Travel Required:

This job description is designed to provide a general overview of the responsibilities and qualifications required for the position. It is not intended to be an exhaustive list of all duties or qualifications.