Office Administrator

Jan-Pro of Oklahoma City is seeking a highly organized and proactive Office Administrator to support daily operations, franchise development, and administrative processes. This role plays a key part in maintaining office efficiency, supporting franchise owners (CBOs), and assisting with sales and onboarding efforts. The ideal candidate is detail-oriented, bilingual in Spanish, and comfortable managing multiple priorities in a fast-paced environment. Key Responsibilities Administrative & Office Support Answer incoming calls and serve as the first point of contact for visitors and walk-ins Maintain a welcoming and professional office environment Order and manage office supplies and materials Franchise & Operations Support Prepare Franchise Disclosure Documents (FDDs), training manuals, and presentation packets Assemble and coordinate starter kits for new franchisees Track and maintain training completion records for CBOs Create and issue ID badges for franchise owners and their employees Schedule, confirm, and support sales presentations and appointments Conduct Spanish-language presentations and follow up with prospective franchisees through the sales process Assist in onboarding new accounts and managing transfers Data Entry & Systems Management Enter invoices into Sage from vendors and internal sources Input evaluations and inspection data into internal systems (MV) Maintain accurate records across multiple platforms including MV, Zuper, Sage, and shared drives Scan and upload contracts, agreements, and related documentation Order supplies and materials from approved vendors (Anchor, Staples, Home Depot, Sundance, ProTeam, etc.) Ensure timely delivery of materials for office use, customers, and franchise owners Communication & Team Coordination Update internal tracking boards and notify team members of new accounts, specials, and updates Maintain organized digital and physical filing systems Qualifications Bilingual in English and Spanish (required) 1+ year(s) of administrative or office support experience Strong organizational and multitasking skills High attention to detail and accuracy Proficiency in Microsoft Office and comfort learning new systems (Sage, Zuper, etc.) Excellent communication and customer service skills Preferred Skills Experience supporting sales teams or franchise operations Familiarity with CRM or operational systems Ability to work independently and manage competing priorities What We Offer Competitive pay Supportive and team-oriented environment Opportunity to grow within a fast-paced, service-driven organization Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #J-18808-Ljbffr Empower Brands