Manager, Podcast Partner Operations

Vox Media is looking for a Manager of Podcast Partner Operations to serve as the operational backbone of our podcast advertising business. In this role, you will own the end‑to‑end execution of advertising campaigns across Vox Media's podcast portfolio, ensuring that every partner experience is seamless, organized, and delivered with excellence. You are a proactive, strategic thinker. You thrive at the intersection of people, process, and media — and you bring deep knowledge of the digital media landscape to every conversation. You'll work cross‑functionally with our Sales, Ad Operations, Finance, and Show/Content teams to ensure campaigns run on time and exceed partner expectations. What You’ll Do Campaign Activation & Operations Serve as the operational lead across all post‑sale podcast advertising campaign activations, owning the workflow from signed IO to final delivery. Coordinate with internal teams including Ad Operations, Finance, and Show Editorial to ensure all campaign elements are executed accurately and on schedule. Monitor campaign deliverables pacing, flag issues proactively, and drive resolution to ensure delivery goals are consistently met. Own campaign wrap reporting and partner‑facing delivery summaries. Partner Management Serve as a primary point of contact for podcast partners post‑sale, providing a best‑in‑class experience throughout the campaign lifecycle. Build and maintain strong partner relationships built on trust, responsiveness, and clear communication. Proactively manage partner expectations, communicate timelines and milestones, and handle escalations with professionalism and urgency. Process & Systems Develop, document, and continuously improve standardized operating procedures for campaign management and partner communications. Identify workflow inefficiencies and design scalable solutions that improve team velocity without sacrificing quality. Build and maintain internal tracking systems, project management tools, and templates that keep the team organized and aligned. Act as a trusted partner to the internal Sales organization, supporting them in campaign delivery, client communications, and renewals. Collaborate with Sales on pre‑sale conversations where operational feasibility or timelines are relevant. Provide Sales with clear, timely updates on campaign status and act as a bridge between Sales and execution‑side teams. What You’ll Bring 3 to 5 years of experience in media operations, campaign management, advertising operations, or a related field — podcast or audio experience strongly preferred. Deep knowledge of the podcast and digital video industry, including how advertising is sold, executed, and measured across sponsorship formats. Demonstrated ability to build processes and systems from the ground up in a fast‑moving environment. Exceptional organizational skills — you are the person others come to when they need to know what is happening and why. Outstanding written and verbal communication skills; able to communicate clearly and diplomatically with both internal stakeholders and external partners. Experience with project management tools (e.g., Asana, Airtable, or similar) and comfort working with data and reporting. A proactive, solutions‑oriented mindset — you don't wait for problems to arise; you solve them before they surface. Ability to manage multiple campaigns and workstreams simultaneously with a high degree of accuracy and attention to detail. Where You’ll Work This is a New York based position. What We Offer This is a permanent, full‑time position. This job is benefits‑eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here. Our DEI+ Commitment Vox Media is committed to building an inclusive environment where everyone can be their authentic selves. We recognize that great stories, platforms, products, and services come from people with diverse backgrounds. Our commitment requires ongoing work and attention. We keep demographic data public and provide guidance on our corporate citizenship. Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are committed to providing reasonable accommodations to candidates with disabilities. If you require a reasonable accommodation, please contact our People & Culture team (View email address on click.appcast.io). Pay Transparency Pay Range: $80,000 – $90,000 USD #J-18808-Ljbffr Vox Media, LLC