Front Desk Administrative Assistant

Benefits:

401(k)

Paid time off

Plastic Surgery Practice – Miami, Florida

We are looking for a sharp, organized, and dependable Front Desk & Administrative Assistant to join our plastic surgery practice. This position is ideal for someone who can provide an excellent patient experience at the front desk while also assisting the Practice Manager with administrative tasks as needed.

The right person will be a quick thinker who can manage several responsibilities at once without allowing details to be missed. We need someone who takes initiative, communicates well, follows through, and can recognize what needs attention without always having to be reminded.

Responsibilities

Welcome patients and provide a professional, warm, and polished experience

Answer and manage phone calls, text messages, emails, and patient requests

Check patients in and out, collect payments, and confirm required forms are completed

Schedule appointments and maintain an organized patient schedule

Communicate clearly with patients regarding appointments, instructions, and practice policies

Keep the front desk and patient areas organized and presentable

Assist the Practice Manager with reports, documents, scheduling, follow-ups, and other administrative tasks

Help track outstanding items and ensure tasks are completed by their deadlines

Communicate with staff, vendors, and outside contacts when requested

Handle sensitive patient and business information with discretion

Identify issues early and bring them to the appropriate person’s attention

Assist with additional office needs and special projects as assigned

Qualifications

At least two years of front desk, medical office, administrative assistant, or executive assistant experience preferred

Medical, plastic surgery, cosmetic, or luxury-service experience is a plus

Strong multitasking, organization, and time-management skills

Excellent attention to detail and follow-through

Professional written and verbal communication

Comfortable using computers, scheduling systems, email, and office programs

Able to remain calm and organized in a busy environment

Reliable, punctual, and willing to take ownership of responsibilities

Able to accept direction and feedback professionally

Bilingual English and Spanish is preferred

The Ideal Candidate

You are proactive, resourceful, and able to think ahead. You understand that every patient interaction reflects the practice. You can shift between greeting a patient, answering the phone, handling the schedule, and completing an administrative task while remaining professional and accurate.

This is not a position for someone who needs constant reminders or becomes easily overwhelmed. We are looking for someone who takes pride in their work, notices the small details, and follows tasks through to completion.

Schedule

Full-time, in-person position in Miami, Florida. Specific schedule and compensation will be discussed during the interview.

How to Apply

Please submit your resume.