Bilingual Front Desk & Office Clerk (English/Spanish)

Job Description

Job Description

Job Summary

We are seeking a Bilingual Front Desk & Office Clerk (English/Spanish) to support front office operations and administrative functions within a fast-paced aviation Maintenance, Repair & Overhaul (MRO) environment.

This role serves as the first point of contact for visitors, clients, and vendors while also providing critical administrative support including data entry, quotation processing, document control, and office coordination .

The ideal candidate is highly organized, detail-oriented, and able to manage both customer-facing responsibilities and back-office administrative tasks in a structured, operational environment.

Key Responsibilities

Front Desk / Reception / Customer Service

• Greet and assist visitors, clients, and vendors in a professional manner
• Answer, screen, and route incoming phone calls
• Manage front desk communications, mail, courier services, and deliveries
• Maintain a professional reception area aligned with aviation industry standards

Administrative & Office Support

• Perform data entry and maintain accurate records in internal systems and databases
• Prepare and process customer quotations (quotes) using internal software (training provided)
• Maintain and organize digital filing systems (invoices, reports, emails, compliance documents)
• Monitor and restock office supplies inventory and coordinate purchase requests
• Support general administrative operations in a structured MRO environment

Requirements

• High school diploma required; technical studies or college coursework in Business Administration, Communications, or related field preferred
• Minimum 1 year of experience in:
• • Front desk / receptionist roles
  • Administrative assistant roles
  • Customer service roles
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong ability to learn and adapt quickly to new internal software systems
• Bilingual required: English & Spanish (professional level verbal and written communication)

Key Skills & Competencies

• Strong attention to detail and data accuracy
• Excellent organizational and multitasking skills
• Strong customer service and interpersonal communication skills
• Ability to prioritize tasks in a fast-paced operational environment
• Professional phone etiquette and written communication
• Reliability, punctuality, and confidentiality
• Ability to work in a structured aviation/MRO environment

Preferred Qualifications (Nice to Have)

• Experience in aviation, aerospace, MRO, logistics, or manufacturing environments
• Experience handling quotations, invoicing, or procurement support
• Familiarity with document control or compliance-driven industries
• Familiarity with Crystal Report and Quantum

Work Environment

This position is based in an aviation MRO facility , supporting both office and operational teams. The environment is structured, fast-paced, and quality-driven, requiring strong discipline, accuracy, and professionalism.

Keywords (ATS Optimization Tags)

Front Desk, Receptionist, Office Clerk, Administrative Assistant, Customer Service Representative, Data Entry Clerk, Bilingual Spanish English, Aviation Jobs, MRO Jobs, Aircraft Maintenance, Maintenance Repair Overhaul, Office Administration, Microsoft Office, Outlook, Excel, Document Control, Quotation Processing, Procurement Support, Office Coordinator, Miami Jobs

Great teamwork environment with many advancement opportunities

Company Description

Great teamwork environment with many advancement opportunities