Administrative Support Specialist

Position Overview The primary purpose of this position is to provide leadership and administrative support to the Associate Dean in preparing and supporting new and ongoing programs, reports related to accreditation and other College metrics, student success initiatives, as well as managing administrative and day‑to‑day operational needs of the office, Title III funding (e.g., equipment, supplies, travel), and communicating recommendations that foster overall program objectives. The position also supports the Assistant Dean with student success initiatives (recruitment, student programs, travel, brochures, programming, and committee assignments), corporate partnership strategies (e.g., program scheduling), and ensures the accuracy of information given to students, parents, and external stakeholders. Work hours: 8 am–5 pm. The position may be eligible for a remote or hybrid work arrangement consistent with university and state policies; employees generally required to reside within two hours commuting distance of the duty station. Key Responsibilities Provide administrative support to the Associate Dean in managing day‑to‑day operational needs and Title III funding. Assist with student success initiatives including recruitment, programming, travel, brochures, and committee assignments. Maintain knowledge of academic policies and procedures (drop/add, grading, probation, dismissal). Prepare, review, and process data related to assurance of learning, faculty sufficiency, Title III funding, and student success metrics; create reports and data visualizations. Coordinate requests and forms with other campus units and facilitate timely action. Participate in student recruitment and success activities and monitor student engagement. Communicate professionally with students, parents, alumni, corporate representatives, and internal stakeholders. Create professional written and visual communications and assist faculty, staff, and administration with policy updates. Maintain effective working relationships across campus units. Required Competencies Knowledge of program administration and Title III funding management. Information and records administration, including data analysis and reporting. Strong interpersonal, written, and oral communication skills. Organizational and time‑management skills; ability to work independently and prioritize tasks. Competence with Microsoft Office Professional, Qualtrics, and Banner. Qualifications High school diploma or equivalent and one year of related office experience; or equivalent combination of training and experience. Prefer 3–5 years of experience in academic administration or a related field. Strong interpersonal, written, and oral communication skills; organizational and time‑management skills; ability to handle confidential data and manage projects successfully. Demonstrated initiative in problem‑solving, decision‑making, and teamwork. Benefits Accrued vacation and sick leave for eligible employees. Community service leave. North Carolina A&T State University health benefits through Aetna. NCFlex vision, dental, flexible spending account, and life insurance. 12 paid holidays. Teachers and State Employees Retirement System (TSERS). Optional supplemental plans: 401(k), 403(b), 457(b), and 457. Employee Assistance Program (EAP). Campus recreation center discount. University bookstore discount. Equal Opportunity Statement North Carolina A&T State University is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, disability, veteran status, political affiliation, genetic information, sexual orientation or gender identity. Application Instructions Applicants must complete and submit an electronic application for employment; resumes will not be accepted in lieu of an electronic application. Veterans seeking preference must attach a DD‑214. Final candidates are subject to criminal and sex‑offender background checks. North Carolina A&T State University participates in E‑Verify. Contact Division of Human Resources Phone: View phone number on click.appcast.io Fax: View phone number on click.appcast.io Email: View email address on click.appcast.io #J-18808-Ljbffr North Carolina A&T State University