Certified Ophthalmic Assistant

Job Summary
Mass General Brigham relies on a wide range of professionals-including physicians, nurses, allied health professionals, researchers, business professionals, and technology experts-to advance our mission of providing exceptional patient care, advancing research, and educating future healthcare leaders. As a not-for-profit integrated healthcare system, we are committed to fostering an inclusive, collaborative workplace where employees can grow and make a meaningful impact.
Join our ophthalmology team in Stoneham, conveniently located on Main Street (Route 28) just off Route 95 with free on-site parking. This location includes both Comprehensive Ophthalmology (COS) and Retina services, offering opportunities to gain experience across multiple specialties while working alongside a collaborative team of providers and clinical professionals dedicated to exceptional patient care.
This full-time position offers a consistent Monday-Friday schedule, 8:30 a.m. to 5:00 p.m., with no weekends.
Whether you're an experienced Certified Ophthalmic Assistant or looking to continue growing your career, Stoneham provides opportunities to expand your clinical knowledge, work with advanced ophthalmic technology, and collaborate with an experienced multidisciplinary team.
Under the direction of the Chief Ophthalmic Technician and Service/Site Manager, the Certified Ophthalmic Assistant provides clinical and technical support to facilitate the delivery of high-quality outpatient eye care. This role performs a variety of ophthalmic procedures, prepares patients for examination, and partners with the care team to support an efficient, patient-centered clinic experience.

Education

• High School Diploma or equivalent required.

Can this role accept experience in lieu of a degree?
No

Licenses and Certifications

• Certified Ophthalmic Assistant (COA) through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required and maintained in good standing.

Experience

• At least one year of experience as an Ophthalmic Assistant in a supervised clinical setting required.

Knowledge, Skills, and Abilities

• Knowledge of ophthalmic terminology, clinical procedures, and diagnostic testing.

• Strong interpersonal and patient service skills with the ability to communicate effectively with patients, families, and members of the care team.

• Ability to provide compassionate, patient-centered care while supporting efficient clinic operations.

• Strong organizational skills with the ability to prioritize work in a fast-paced environment.

• Ability to work independently and collaboratively within a multidisciplinary team.

• Sound judgment, attention to detail, and problem-solving skills.

• Proficiency with electronic health records and standard computer applications, including Microsoft Office.

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.