Office Manager

The Office Manager serves as a central operational, administrative, technology, and compliance resource for the District. This position supports daily utility operations, customer service, regulatory coordination, and utility management software and standardized procedures. The Office Manager acts as the District’s Public Information Act (PIA) Officer, supports regulatory compliance efforts in coordination with the Superintendent and Field Operations team, oversees vendor management, develops and helps to maintain Standard Operating Procedures (SOPs), and coordinates technology adoption and training for both office and field staff. This role requires strong organizational skills, technical aptitude, regulatory awareness, and the ability to operate effectively in a small MS4 utility environment with limited staff and high public accountability. Key Responsibilities Serve as primary administrator for the District’s Utility Management System (billing, asset management, work orders, customer service, and reporting). Coordinate and support software upgrades, migrations, and system enhancements, including testing, documentation, and user training. Maintain system data integrity, reporting accuracy, and user access controls. Act as liaison with any new software vendors for configuration, troubleshooting, and optimization. Compensation & Benefits Salary Range: $65,000 – $90,000 annually, commensurate with experience, qualifications, and assigned responsibilities. TBD #J-18808-Ljbffr