Administration Assistant

Job Description

Job Description

Administrative Assistant

Job Type: Full-Time
Position: Administrative Assistant

We are looking for a friendly, dependable, and organized Administrative Assistant to join our team. The ideal candidate will provide excellent customer service, handle administrative and data-entry responsibilities accurately, and help coordinate daily delivery operations.

Job Responsibilities

• Answer incoming phone calls in a professional and friendly manner.
• Greet customers and provide a welcoming, positive experience.
• Enter and maintain accurate sales, customer, and account information.
• Assist customers with questions regarding accounts, orders, deliveries, and related information.
• Coordinate and route delivery trucks efficiently based on customer orders and delivery needs.
• Communicate with drivers and customers to help ensure deliveries are completed accurately and on time.
• Handle customer inquiries and resolve issues professionally and courteously.
• Count and balance the cash till accurately at the beginning and/or end of the workday.
• Maintain accurate records and complete routine administrative tasks.
• Assist with general office duties and support the team as needed.
• Maintain a clean, organized, and professional front-office environment.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional, and positive attitude.
• Strong attention to detail and accuracy.
• Basic computer and data-entry skills.
• Ability to multitask and prioritize in a busy environment.
• Comfortable answering phones and communicating with customers and delivery personnel.
• Ability to handle cash accurately and responsibly.
• Previous administrative, customer service, dispatch, or office experience is a plus.
• Reliable attendance and a strong work ethic.

Ideal Candidate

The ideal candidate is someone who is friendly, dependable, organized, detail-oriented, and comfortable working with both customers and delivery drivers . This position requires someone who can stay calm and professional while managing multiple responsibilities throughout the day.

If you enjoy helping people, staying organized, and being an important part of a busy team, we would love to hear from you!