Administrative Assistant

Responsibilities Oversees staff and processes for check‑in Verifies charts are pulled for scheduled appointments Updates demographics/eligibility Ensures current forms are being utilized Listens and responds to patient and/or family members concerns Responds to patient questions and complaints Routes issues to appropriate personnel Analyzes daily administrative operations and utilization of resources Assists in Medic user issues Ensures proper cash controls are in place and policy and procedures are followed Requirements Requires a HS diploma or equivalent A minimum of 1 year of lead/supervisory experience in a health care environment Any combination of education and experience which would provide an equivalent background Bi‑lingual (English/Spanish) preferred, not required 1+ Years of medical front office experience preferred Prior authorization experience preferred Inbound call experience preferred Customer service experience in a medical or professional setting preferred #J-18808-Ljbffr