Office Administrator

Office Administrator Quarry Hills Plumbing & HVAC is seeking an organized, dependable, and customer-focused Office Administrator to join our team. The ideal candidate is an excellent communicator who can manage multiple priorities while keeping daily office operations running smoothly. Responsibilities: - Answer incoming calls and assist customers professionally - Schedule and dispatch service appointments - Communicate with technicians and customers throughout the day - Enter and maintain accurate customer and job information - Prepare invoices, process payments, and assist with basic bookkeeping - Manage emails, paperwork, filing, and other administrative duties - Follow up with customers regarding appointments and outstanding invoices - Support management and field staff as needed Qualifications: - Minimum of two years of office administration or customer service experience - Strong communication and organizational skills - Ability to multitask in a fast-paced environment - Professional and friendly telephone manner - Comfortable using computers, email, and Microsoft Office - Experience with ServiceTitan is strongly preferred - Experience in the plumbing, heating, or HVAC industry is a plus - Dependable, detail-oriented, and able to work independently - Availability to work occasional Saturdays as needed Benefits: - Competitive hourly pay based on experience - Health and dental insurance - Matching 401(k) - Paid time off - Paid sick time Schedule: Full-time, Monday through Friday, with occasional Saturdays as needed. To apply, please email your résumé to View email address on click.appcast.io. Please do not call the office.