Select Commercial Lines Account Manager

Job Opportunity

Manage and coordinate all service activities for commercial lines clients $5,000 in revenue or below. Serve as primary contact, responsible for developing and maintaining strong client relationships. Understand and execute marketing, analyze options, present recommendations, and implement insurance programs. Maintain 92% or above retention on assigned book of business.

Accountable for the client relationship, account retention, and developing a comprehensive and competitive insurance program.

Work independently to inform and educate clients on policy changes, exclusions, insurance coverages, and insurance industry trends.

Respond to client and insurance carrier requests within agreed upon timeframes.

Manage renewal workflow for assigned book of business, avoiding any lapse in coverage.

Negotiate renewal and/or new line of coverage with knowledge of carrier underwriting guidelines.

Prepare proposals and summaries of insurance, as needed.

Assist clients with claims reporting.

Adhere to company's credit and collection policy in invoicing and pursuing prompt payments. Request cancellations in accordance with company standards.

Manage client account in accordance with USI guidelines and key performance indicators.

Keep current on industry information, technology, and trends.

2 years of experience in a Commercial Property & Casualty insurance agency.

College degree preferred.

Must hold or be willing to earn Property and Casualty insurance license.

Hold an industry designation or be willing to further industry knowledge through courses.

Knowledge of Sagitta/ImageRight preferred.

Strong written, verbal, and interpersonal communication skills.

Comfortable with internet-based programs and Microsoft Office products.

Ability to work in a fast-paced, team environment with minimal instruction and a high degree of accuracy.

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry.

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact.

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives.

We are committed to giving back to our local communities and supporting a culture of environmental sustainability.

Our award-winning I'm With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Recognized as one of Insurance Business America's Top Insurance Employers eight consecutive years (2018-2025).

Named to Business Insurance's annual list of the Best Places to Work in Insurance six years in a row (2020-2025).

Named to Fortune's Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).

Certified as a Great Place To Work two years in a row (2024-2025).

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.