Receptionists
Charter Senior Living of Northpark Place
Job Description
Job Description
Receptionist
Charter Senior Living
Looking for our next all-star Receptionist with senior living, hospitality, customer service, or administrative experience!
At Charter Senior Living, first impressions matter. Our Receptionists play an important role in creating a warm, welcoming, and supportive environment for residents, families, guests, and associates every day.
We are seeking a compassionate, organized, and service-oriented professional who enjoys helping others, multitasking, and creating positive experiences through exceptional customer service and communication.
If you are someone who thrives in a people-focused environment and enjoys being the welcoming face of a community, we would love to meet you!
Why Join Charter Senior Living?We’ve Got You CoveredGet paid today with ZayZoon
Flexible scheduling
Free medical insurance plan options
Medical, dental, and vision insurance
Paid training
Paid time off and holiday pay
Perfect attendance bonus — earn up to an extra $100/month
Employee referral bonus opportunities
Career growth and advancement opportunities
Reliable hours and stable scheduling
Supportive leadership and engaged company support team
Environment where your voice is heard and appreciated
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
The Receptionist is responsible for greeting residents, families, visitors, prospective residents, and associates in a warm, professional, and service-oriented manner while serving as the communication hub of the community.
This role provides administrative and clerical support while ensuring a welcoming atmosphere and positive experience for everyone entering or contacting the community.
The ideal candidate is compassionate, organized, professional, and able to manage multiple priorities in a fast-paced environment.
ResponsibilitiesGreet residents, families, visitors, and prospective residents warmly and professionally
Answer and direct incoming phone calls
Provide information, assistance, and referrals as appropriate
Support daily administrative and clerical functions including filing, typing, and light bookkeeping
Assist with maintaining organized front desk and office areas
Communicate effectively with all departments and leadership teams
Help maintain a welcoming, positive, and hospitality-focused environment
Handle multiple interruptions and changing priorities professionally
Support resident, family, and guest needs promptly and courteously
Maintain confidentiality and professionalism at all times
Previous receptionist, administrative, hospitality, customer service, or senior living experience preferred
Excellent verbal and written communication skills
Strong interpersonal and customer service abilities
Basic clerical and computer skills including typing and filing
Ability to multitask and remain organized in a busy environment
Compassionate and resident-focused attitude
Ability to work collaboratively as part of a team
Professional appearance and positive demeanor
Ability to sit for extended periods
Occasional lifting of 1–20 pounds
Ability to walk throughout the community as needed
Visual acuity and good hearing required
We are looking for someone who:
Enjoys helping others and creating positive first impressions
Thrives in a fast-paced and people-focused environment
Communicates professionally and compassionately
Is organized, dependable, and detail-oriented
Builds positive relationships with residents, families, and staff
Brings warmth, hospitality, and professionalism to every interaction
“It truly feels like family at Charter.”
“The residents become an extension of my family.”
“They truly live out their mission and values.”
“I love working for a company that genuinely puts people first.”
If you are looking for a rewarding opportunity where you can make a meaningful difference every day while serving as an important part of a supportive senior living community, apply today to join Charter Senior Living!
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