Human Resources Specialist

Highmark Residential Human Resource Specialist

The Human Resource Specialist assists and supports the Benefits Manager and Human Resources Manager with benefits and associate-related administration.

Responsibilities include (but are not limited to):

• Assist with the ongoing and routine benefit enrollment process for new hires and qualified life events.
• Assist associates with benefit inquiries to ensure response in a timely manner.
• Reconcile and audit monthly benefit invoices.
• Assist with Open Enrollment inquiries, communication, and enrollment.
• Assist Benefits Manager with leave administration including working with associates, managers, and third-party vendor to manage all leaves of absence from initial inquiry to return to work.
• Update Cobra participants with carriers.
• Update 401(k) changes in UKG.
• Respond to state mandated medical support orders and updates associate records to comply with request.
• Assist with unemployment claims including gathering documentation, investigation, and submission of claims responses.
• Aid in I-9 compliance including running reports to monitor expiration of work authorizations, verifying documentation, sending out correspondence, and updating I-9s in UKG.
• Coordinate and track exit and stay interviews.
• Run and review reports related to performance management and ensure timely completion by managers.
• Assist with Corporate new hire packets and orientation.
• Maintain complete familiarity with all HR related and Highmark policies.
• Assists in updating HR related policies on the Highmark Portal.
• Provides excellent customer service and timely responses to Highmark associates.
• Assist with new HR/Benefits programs and initiatives.
• Maintains accurate HR records on all associates within UKG.
• Provides operational and administrative back up to the office services team.
• Cross-trains in other HR functional areas
• Commitment to continuous learning to keep up with the changes in employment law within Human Resources and best practices within the apartment industry.
• Maintains strict confidentiality of all personnel information.
• Carries out other duties as assigned by Managers in the HR Department

Qualifications:

• High school diploma, college degree preferred
• 3 to 5 years of HR administrative experience
• Average proficiency in Microsoft Office Word, Excel and PowerPoint
• UltiPro (UKG) experience, preferred
• Professional communication skills, verbal and written
• Excellent planning, analytical and problem-solving abilities
• Strong customer service, organizational skills and team player disposition
• Proven ability to work in a fast paced, deadline-driven environment
• Strong time management skills with acute attention to detail
• Bilingual in Spanish a plus

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Req. ID: 2026-10122