Front of House Staff

Prepare to be part of the culinary revolution! THISBOWL, born in 2016 as Fishbowl (fishbowl.com.au), has evolved into one of Australia’s most beloved hospitality brands. Now, we're making waves in the heart of New York City, introducing our first international restaurant. THISBOWL is not just a dining experience; it's a journey into the extraordinary.

With over 45 successful locations across Australia, we're poised to set NYC ablaze. We are more than a team; we're a tribe of accountable, passionate individuals united by a mission to redefine fast food and culture. If you're ready to dive into the lifestyle of the nutrient-rich and famous, THISBOWL is where you belong.

About the role:

Embrace the title of Front of House Mixer, where you embody the THISBOWL ethos. We are seeking individuals who not only create culinary delights but do so with a contagious passion for exceptional customer experiences. Join us as we provide extensive training, offering a clear career path within a high-energy, high-performance culture.

Skills and experience:

• Customer-Centric Mindset:   While prior experience in food, restaurants, or customer service is desirable, we value individuals who are dedicated to delivering outstanding customer experiences above all.
• Communication Skills:   Your ability to connect with customers and teammates, enhancing the overall experience, is crucial.
• Team Player:   Foster a team-oriented mindset and approach each day with a positive can-do attitude.
• Adaptability:   Thrive in a fast-paced environment, demonstrating quick thinking and a willingness to learn and grow.
• Accountability:   Uphold high standards in all aspects of your role, contributing to our commitment to excellence.

Your responsibilities:

• Crafting Culinary Magic:   Create wholesome bowls from scratch, showcasing your dedication to quality and flavor.
• Customer Service Excellence:   Deliver superior customer service, ensuring each customer leaves with a positive and memorable experience.
• Operational Efficiency:   Operate the POS register efficiently to complete customer transactions with accuracy.
• Menu Knowledge:   Stay informed about our evolving menu, ensuring you can guide customers through our offerings.
• Quality Assurance:   Maintain critical standards of food quality, daily food safety, and sanitation.
• Cultural Contribution:   Live out THISBOWL’s people and culture standards, actively contributing to an excellent work environment.

Compensation: $27 - $31 per hour (includes base pay + estimated tips)

This role offers a base pay of $18 per hour, with an average of $9 - $13 per hour in tips based on similar locations. Actual tip earnings may vary and are not guaranteed.

Benefits:

• Commuter benefits:   Take advantage of commuter benefits such as subsidized public transportation or packing passes to help with your daily travel expenses.
• Dining discounts:   Savor the flavors of THISBOWL at a discounted rate.

THISBOWL USA LLC is an Equal Opportunity Employer. All applicants will be treated fairly and equally based on job-related qualifications, without regard to race, color, age, gender, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law.