Operations Manager

Our hospitality‑driven real estate brand is growing, and we are seeking hard‑working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of luxury flexible‑stay apartment communities nationwide, apply today for an opportunity to join our award‑winning team. For four consecutive years, AVE has been ranked in our tier as #1 Apartment Operator in the country, based on resident survey scores through the Kingsley Survey program. What is an Operations Manager at AVE? The Operations Manager acts as the well‑rounded right hand of the General Manager to ensure efficient day‑to‑day operations of their community of luxury apartment rentals and flexible‑stay furnished apartments. The Operations Manager holds key financial and administrative responsibilities including invoicing, processing payments, reporting, budgeting, and ensuring all resident records are up‑to‑date and accurate. They provide the highest level of service to our residents, partners, and guests and take ownership of overseeing the smooth operation of our housekeeping and maintenance teams. If you are someone who is hands‑on, will thrive in a fast‑paced environment, never misses a detail or a deadline, and can seamlessly adapt to shifting priorities throughout the day, this could be the ideal role for you! Responsibilities Ensure all aspects of the operations of the community are running smoothly on a daily basis Prepare accurate invoices for new and existing corporate clients to ensure timely remittance of payment Process all receipts daily including rent payments, credit card charges, and ACH payments Maintain accurate resident rent ledgers and personal information Process new applications and set up and execute new leases Process and negotiate lease renewals as per the direction of the General Manager Process accounts payable with the General Manager’s approval Monitor the financial operation and achieving budgeted NOI Assist with resident relations and enforce community rules and regulations Maintain accuracy of all resident and vendor files Play an active role in scheduling for the Housekeeping and Maintenance teams Assist with the recruitment process for new housekeeping and maintenance team members Take ownership of managing vendor relationships and scheduling vendors for any community needs Communicate and assist residents with the details of their stays and provide exceptional service at every step in the process Assist the sales team with touring prospects, walking the sales path, and preparing for sales events as needed Requirements Minimum of 1‑3 years of experience with accounting, bookkeeping, and/or financial management and reporting Minimum of 1‑3 years of experience in a front‑facing operational role Hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred Working knowledge of industry software systems such as Yardi, Voyager, PAYScan, and Oscar is a plus High proficiency in Microsoft Excel Strong detail orientation and high degree of accuracy Excellent customer service and organizational skills Superior time‑management skills and proven ability to meet deadlines Compensation $70,000‑$80,000/year (individual compensation decisions will vary); additional bonus potential paid out on a monthly and/or quarterly basis, depending on the position The Perks Fun, positive, and collaborative work environment Robust training program and ongoing professional development opportunities Comprehensive benefits package including PTO, medical, vision, dental, and 401(k) (permanent full‑time roles only) Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off (permanent part‑time and full‑time roles only) Opportunities to give back, including participation in AVE’s regular drives and fundraisers plus paid Volunteer Time Off each year (permanent part‑time and full‑time roles only) Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part‑time and full‑time roles only) A career home! Tons of potential for long‑term career advancement within a rapidly expanding organization About AVE AVE is a brand of Korman Communities, a fifth‑generation, family‑owned‑and‑operated real‑estate company on a mission to create raving residents! Our first‑class residential communities offer flexible living solutions – fully furnished apartments for month‑to‑month stays and contemporary unfurnished apartments for longer lease terms. Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on‑demand, business and resort amenities for convenience, and fun resident events to create a sense of community. While we own and operate a growing portfolio of best‑in‑class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The “S” representing “service,” has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, and service to our communities. Visit us online at CCPA/CPRA Disclosure Notice When you apply to a job on this site, the personal data contained in your application will be collected by Korman Communities. Your personal data will be processed for the purposes of managing Korman Communities recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under CCPA 1798.145, pursuant to CPRA section 31 as necessary for the purposes of the legitimate interests pursued by Korman Communities, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Korman Communities to help manage its recruitment and hiring process on Korman Communities behalf. You can obtain a copy of the standard contractual clauses by contacting us at View email address on click.appcast.io. Your personal data will be retained by Korman Communities as long as Korman Communities determines it is necessary to evaluate your application for employment. Under the CCPA/CPRA, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted by contacting us at View email address on click.appcast.io. #J-18808-Ljbffr AVE by Korman Communities