Accounts Receivable Specialist

Accounts Receivable SpecialistEtz Hayim owns and operates the brands Cycling Frog and Lazarus Naturals, as well as a sprawling operation that spans from farming over 300 acres of hemp, extraction, chemical processing, packaging and warehousing to support both brands and private label customers.Lazarus Naturals was founded in 2016 to provide safe and accessible CBD products for everyone who would benefit from them, regardless of their financial situation and ability to pay, which is why we provide a 60% Assistance Program to veterans and people with disabilities or low incomes. In order to maintain an affordable price point and our commitment to accessibility for all, we have built a vertically integrated business model, which allows us to walk our talk of developing quality, affordable products - from product inception, development, seed, farming, extraction, finished production formulation and packaging, and distribution.Cycling Frog is normalizing the consumption of casual use THC products. We are on a mission to make THC convenient, affordable, and fun by making a sessionable THC beverage the same price as a beer or soda. We want to change the way THC is consumed and viewed by our society by focusing on lower potency, ready to drink beverages that can easily fit into anyone's lifestyle. Under the Federal Farm Bill it is legal to sell these low potency THC products across all 50 states via the internet, and anywhere you can grab a beer.This role will be based in Portland, Oregon. Reports To: Director of Finance.SummaryThe Accounts Receivable (AR) Specialist is responsible for managing the end-to-end accounts receivable process to ensure timely cash collection and accurate financial records. This role combines billing and invoicing, credit management, collections support, and light bookkeeping to maintain healthy cash flow and minimize bad debt. The specialist collaborates cross-functionally with Sales, Customer Service, Ops, and Finance to resolve issues and support month-end close. A strong emphasis on accuracy, communication, and attention to detail to optimize DSO, aging, and overall AR performance while ensuring compliance with company policies and regulatory standards.Accounts Receivable (AR) Debt Collection and Cash ApplicationMonitor and manage a portfolio of customer accounts to ensure timely payments.Process daily cash receipts, apply payments to correct invoices, and resolve discrepancies.Generate and send out accurate statement cycles and request payment commitments as needed.Invoicing and DocumentationGenerate and issue accurate invoices in a timely manner based on contract terms and order details.Maintain meticulous records of all billing activity, adjustments, and credits.Private label and Co-Packing Invoices: Partner with Operations to develop invoicing cadence, manage production and billing information documentation, and deposit payment status phasegating with production scheduling and material purchasing.Collaborate with Sales, Customer Service, and Ops to resolve billing disputes.Collaborate with Sales to process all approved promo billbacks, ensuring proper documentation as a credit memo or payment to the customer.Credit Application and TermsReceive, review, and process credit applications from customers requesting terms.Assess creditworthiness and establish appropriate credit limits and payment terms and submit for final approval with the Director of Finance.Process credit approvals or denials in a timely manner and communicate outcomes to customers and internal stakeholders.Review and release orders for terms customers: Verify that balances due align with approved terms and credit limits before approval, and communicate credit decisions and any holds to the corresponding Sales Person for each order.Dispute Resolution and GL ReconciliationInvestigate and resolve customer inquiries and disputes related to payments, credits, or deductions.Reconcile accounts receivable sub-ledger to the general ledger monthly. Investigate and resolve discrepancies timely to achieve the month-end close deadline.Escalate aged accounts to appropriate teams for collection action.If necessary, engage with collections agencies for potential bad debt and high-risk accounts that require additional support.Analytics and ReportingTrack and report on days sales outstanding (DSO), aging reports, and collection metrics.Identify process gaps and implement improvements to accelerate collections.Prepare and host weekly AR status meetings for Sales with actionable insights.General Bookkeeping SupportRecord and verify routine journal entries related to cash receipts, refunds, and adjustments.Assist with bank reconciliations and account reconciliations as requested.Support month-end close activities and audit requestsMaintain strong internal controls over billing and cash application processes.Ensure compliance with company policies and regulatory guidelines.RequirementsMinimum of 3-5 years of experience in accounts receivable, invoicing or collectionsFoundational knowledge of bookkeeping standards, including the fundamentals of debits and credits and familiarity with balance sheet accounts and how transactions affect assets, liabilities, and equity.Degree in Business or Accounting (preferred)Good oral and written communication skills. Ability to explain and train concepts and processes to others.Excellent problem-solving abilities; strong attention to detail; process improvement mindset.Outstanding computer and keyboard skills. Knowledge of MS Office and Google Suite products.Knowledge of automated accounting software – QBO, ERP, expense management software (e.g., Procurement Express, SAP Concur, Sage Expense)Intellectual curiosity – the desire to learn and grow.Team player. Willing to help others and assist when and where needed.At Etz Hayim Holdings, S.P.C. we are committed to operating in alignment with our values of being a socially, economically and environmentally responsible enterprise.Democratizing access to CBD and THCNormalizing Cannabis consumption in the United StatesMaking effective natural medicines that are accessible and affordable to everyone within a broken health care systemBuilding toward a fully circular and sustainable economy and supply chain