Membership Manager

The Northern Virginia Technology Council (NVTC) is where the region’s tech community comes together. Representing 500 members—from bold startups to Fortune 100 leaders—NVTC drives innovation, fosters connections, and advocates for policies that fuel growth and position Northern Virginia as a global leader in technology. Through initiatives in cybersecurity, generative AI, cloud computing, space, and more, NVTC empowers the tech community to shape the future. Why this role matters: The Manager of Membership Development plays a key role in expanding NVTC’s membership and supporting revenue growth by identifying, cultivating, and converting new member opportunities across the regional technology ecosystem. By managing outreach, onboarding, CRM data, and retention efforts, this role helps ensure new members quickly realize value from their participation while strengthening NVTC’s community of technology and business leaders. Basic Function of the Position The Manager of Membership Development is responsible for driving new membership growth and supporting the Northern Virginia Technology Council’s (NVTC) mission by attracting and engaging technology and business leaders across Northern Virginia and the greater D.C. region. Reporting to the Director of Membership Development, this individual will execute direct sales efforts—identifying, cultivating, and closing new member opportunities—while ensuring a seamless onboarding experience for every new member. The Manager will actively manage the membership database (CRM), support reporting and analytics, and coordinate member orientation sessions to ensure sustained engagement and value realization. Critical Duties and Responsibilities Membership Revenue Generation : Drive membership expansion by executing growth initiatives and staying actively engaged throughout the full business development cycle. Acquisition Strategy: Support and implement targeted outreach plans to attract key prospects within the regional tech ecosystem. Outreach and Conversion: Lead all outreach and conversion activities, including target list development, outbound sales, and seamless onboarding of new members. Leverage multiple communication channels—personal calls, in-person/virtual meetings, email, social media, and in-person networking—often at events in evenings and/or outside of traditional business hours—to convey NVTC’s membership value proposition. Relationship Building: Build strong relationships with potential members through personalized outreach across multiple channels, including calls, LinkedIn, meetings, email, and networking. CRM & Reporting: Maintain an accurate, up‑to‑date sales pipeline in NVTC’s CRM (e.g., Monday, Salesforce), ensure data integrity, and generate reliable forecasts and reports for leadership. Retention Strategy: Implement a coordinated retention strategy, including a touchpoint calendar and automated email campaigns, to demonstrate NVTC’s value and improve renewal rates. Performance Reporting: Track and report membership and revenue metrics to the CEO, COO, Executive Board, and Finance Committee on a monthly basis. Marketing Collaboration: Collaborate with the marketing team to design and activate/automate marketing, content, and social media initiatives that highlight the value of NVTC membership and generate qualified leads. Leverage digital marketing tools. Member Onboarding: Coordinate new member onboarding activities, including orientation events, communications, and follow-up to ensure a positive and informative experience Work Experience: Minimum of 3–5 years of experience in membership sales, business development, or client relationship management, ideally within a trade association, chamber of commerce, membership organization, or professional services environment. Demonstrated record of meeting sales targets and managing a member or client pipeline. Experience using CRM platforms to manage relationships and report results. Experience representing an organization at external events and building relationships with business professionals; exposure to senior-level executives preferred. Familiarity with the Northern Virginia and greater Washington, D.C. technology ecosystem preferred. Skills & Attributes: Strong sales and negotiation skills with the ability to close deals and meet revenue goals. Excellent relationship management and interpersonal communication abilities. Organized and detail-oriented, with the ability to manage multiple priorities simultaneously. Skilled in CRM database management and reporting (Salesforce, Monday, or similar tools). Excellent written and verbal communication skills, including presentation and follow-up. Self-motivated, goal-driven, and comfortable working independently within a collaborative team environment. Knowledge of the technology industry, especially emerging technologies such as AI, is a plus. Understanding of the regional technology landscape and NVTC’s role as a convener and advocate for the innovation community preferred. Education & Experience: Bachelor’s degree in business administration, marketing, communications, or a related field required. Professional development or certification in sales, business development, or association management preferred. Pay: $70,000 per year base salary plus commission NVTC offers a competitive salary and benefits package, including a 401(k) match, affordable healthcare premiums, and eligibility for an annual performance bonus, including: 401(k) match up to 4% Cell phone reimbursement or NVTC-provided cell phone Medical insurance Vision insurance Flexible spending account (FSA) Paid sick leave Flex days Paid company holidays Schedule: Monday to Friday Work Location & Requirements: Northern Virginia Hybrid This position is based in Northern Virginia and requires frequent in-person meetings, events, and engagement with members, prospects, and stakeholders throughout the region. Candidates must reside in or be willing to relocate to the Northern Virginia area. Willingness to travel: 25% Additional Information: Highly knowledgeable about current trends and news shaping the technology industry and the Virginia technology ecosystem, with particular insight into Northern Virginia’s innovation landscape. Strong familiarity with, or demonstrated interest in, emerging technologies—including artificial intelligence (AI)—and their impact on business, government, and the regional economy. The Northern Virginia Technology Council is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. #J-18808-Ljbffr