Benefits Coordinator

Job Description

Job Description

We are looking for a Benefits Coordinator to support core human resources operations with an emphasis on employee benefits, leave administration, and onboarding activities in Milwaukee, Wisconsin. This role serves as a key point of contact for employees and leaders by helping deliver accurate, timely, and compliant HR support across the employee lifecycle. The position is a Long-term Contract opportunity for an organized individual who can manage sensitive information, coordinate multiple priorities, and contribute to a positive employee experience.

Responsibilities:
• Oversee the day-to-day administration of employee benefit offerings, including health, dental, vision, life, retirement, wellness, COBRA, and leave programs, while ensuring timely and accurate processing.
• Coordinate onboarding activities for new employees, manage benefit enrollments, and lead orientation sessions that help team members understand policies, programs, and available resources.
• Provide operational HR support across areas such as leave tracking, employee relations documentation, performance process coordination, unemployment claims, and related administrative activities.
• Partner with brokers, insurance carriers, and external vendors during annual renewal planning to review plan options, support decision-making, and help maintain competitive benefit offerings.
• Prepare reports and evaluate benefits participation, utilization, and cost trends to deliver meaningful insights and workforce metrics to leadership.
• Maintain employee records within UKG Pro or related HR systems, ensuring data accuracy, confidentiality, and strong documentation standards.
• Respond to employee and supervisor questions regarding benefits, leave, and HR policies, and elevate complex or sensitive matters to the appropriate HR leaders.
• Support compensation-related initiatives by contributing to salary surveys, market benchmarking efforts, and the review of pay and benefits structures for external competitiveness.
• Monitor HR policies and practices for alignment with federal, state, and local employment regulations and recommend updates based on legal changes and best practices.• 2+ years of experience in benefits administration, HR coordination, or a related human resources role.
• Hands-on knowledge of employee benefit programs, including benefits coordination, COBRA administration, and leave of absence processes.
• Experience supporting compensation and benefits activities, including reporting, data review, or market benchmarking.
• Familiarity with HR compliance requirements and employment regulations affecting benefits and leave administration.
• Proficiency with HRIS platforms, including experience working in UKG Pro.
• Strong organizational skills with the ability to manage confidential information and handle multiple priorities accurately.
• Effective written and verbal communication skills with a customer-focused approach when assisting employees and managers.