Client Experience Concierge

Travel with Lani

We are seeking motivated and detail-oriented individuals to join our team as Travel Planning Specialists. This is a fully remote role where you will assist clients in planning and booking tailored travel experiences while collaborating with a professional team and reporting to a team lead. Key Responsibilities Research, plan, and coordinate customized travel itineraries. Assess client preferences, needs, and budgets to recommend tailored travel options. Book travel services including flights, accommodations, transportation, cruises, and tours. Provide professional client support before, during, and after travel. Resolve client concerns or issues promptly and professionally. Participate in training, professional development, and webinars. Collaborate with team members and suppliers to deliver exceptional client experiences. Qualifications Strong verbal and written communication skills. Reliable internet and a computer or smartphone. Experience in customer service, hospitality, or sales is a plus. Personal travel experience helpful but not required. What We Offer Comprehensive onboarding and ongoing training. Flexible full-time or part-time remote work. Career development opportunities. Access to industry benefits and travel perks. #J-18808-Ljbffr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Client Experience Concierge in Grand Rapids, MI vacancy

Associate Client Executive (ACE)
...tools and guidance provided, you'll be prepared to thrive in a Client Executive role specializing in either Commercial Property & Casualty... ...'s degree or equivalent combination of education and work experience. Two to Five (2-5) Years of Professional Experience required...
Suggested
Work experience placement
Work at office
Hylant
Grand Rapids, MI
2 days ago
Remote Travel Concierge & Customer Support
...seeking a Travel Customer Service Representative (Remote) to assist clients through every stage of their travel journey. You will act as a... ...to post-trip follow-up, delivering a seamless, personalized experience. The role favors detail-oriented, service-driven...
Suggested
Remote work
Rudybtravel
Wyoming, MI
2 days ago
Night Auditor & Guest Experience Specialist
...maintaining cleanliness in the hotel. Candidates should have strong communication skills, be dependable, and possess some hotel experience. The role demands flexibility in working hours and physical tasks such as standing for long periods. This position offers an engaging...
Suggested
Night shift
Lodgco
Grand Rapids, MI
3 days ago
Client Retention Specialist (Remote)
$19 - $20 per hour
...Specialist, your primary responsibility will be to educate and assist clients who are facing financial hardship and exploring options to... .... Above all else, provide a best-in-class customer service experience over the phone and through various communication tools...
Suggested
Full time
Remote work
Beyond Finance, Inc.
Grand Rapids, MI
2 days ago
Client /Sales Support Rep
...Summary: The position of Client Engagement Specialist reports to the Director of Customer Experience. In collaboration with designated Territory Managers and dealers, this role is dedicated to fostering relationships, driving sales growth, and championing key programs/...
Suggested
Work experience placement
Work at office
AMQ
Grand Rapids, MI
1 day ago
Client/Customer Support Rep
...excellent customer service to facilitate a positive and efficient experience for individuals accessing and participating in services, as... ...include responding to phone calls, receiving and directing clients, data entry, retrieval and organization, and coordinating workflows...
Live in
Work at office
Flexible hours
Arbor Circle
Grand Rapids, MI
4 days ago
Pet Resort Guest Service Representative, Full-Time
...Resorts Luxury Pet Hotel aims to delight our guests and wow our clients, being a home away from home for the dogs we serve! We are... ...primary goal is to provide every client and their dog with a wow experience, making them feel comfortable, confident, and like VIPs. You...
Full time
Weekend work
Day shift
K9 Resorts of Grand Rapids
Grand Rapids, MI
18 days ago
Pet Resort Guest Service Representative, Part Time
...Resorts Luxury Pet Hotel aims to delight our guests and wow our clients, being a home away from home for the dogs we serve! We are... ...primary goal is to provide every client and their dog with a wow experience, making them feel comfortable, confident, and like VIPs. You...
Part time
Weekend work
K9 Resorts of Grand Rapids
Grand Rapids, MI
18 days ago
Client Service Coordinator
...We are seeking a Client Service Coordinator to join a fastpaced, teamoriented industrial manufacturing environment in Grand Rapids,... ...to ensure customers receive accurate information and a seamless experience from order placement through delivery. Primary Duties...
Creative Financial Staffing
Grand Rapids, MI
3 days ago
Client Relationship Executive - RCMS Managed Services
$122.5k - $423.78k
...Specialty/Competency: IFS - Clients & Markets Industry/Sector: Not Applicable Time Type: Full time Travel Requirements:... ...collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are...
Full time
Temporary work
H1b
PwC
Grand Rapids, MI
3 days ago
Remote Travel Planner & Concierge
...Journeyswithjanine is looking for Remote Travel Advisors to assist clients with planning various travel experiences, including vacations and cruises. The ideal candidate will enjoy learning about destinations and helping others in a flexible remote position. This role...
Remote work
Flexible hours
Journeyswithjanine
Grand Rapids, MI
1 day ago
Client-Focused Branch Office Administrator
...Edward Jones is seeking a Branch Office Administrator (BOA) in Grand Rapids, Michigan. The BOA will support financial advisors with client service, manage accounts, and facilitate communication with clients. The ideal candidate will demonstrate analytical thinking,...
Full time
Work at office
Edward Jones
Grand Rapids, MI
2 days ago
Client Partner
...Position: Client Partner Location: Grand Rapids, MI Job Id: 1298 # of Openings: 1 Client Partner | Grand... ...business needs. Introduce innovative solutions across practices (Experience, Cloud, Data, Software, Managed Services) to help clients...
Local area
Vervint
Grand Rapids, MI
4 days ago
Client Accounting Specialist
...development ~ Vision insurance ~ Wellness resources Client Accounting Specialist At , we believe a career in public... ...you are just beginning your career or bringing years of experience to the table, you will be surrounded by a team that values mentorship...
Full time
Monday to Friday
Flexible hours
Brickley DeLong Inc
Grand Rapids, MI
5 days ago
Client Manager - Employee Health & Benefits
...Client Manager – Employee Health & Benefits Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result... ...or other related area is a plus. Minimum of 3-5 years experience in the welfare benefit plan industry is preferred, working for...
Local area
Night shift
Oliver Wyman
Grand Rapids, MI
4 days ago
Client Services Concierge/Receptionist
$10k
...Concierge At Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If... ...face of the community by providing a welcoming and informative experience for residents, their families, and the public Operates telephones...
Temporary work
Local area
Flexible hours
The Cortlands of Northview
Wyoming, MI
3 days ago
Concierge - Weekends and Evenings!
$16 per hour
...other weekend 8a-3p; occasional evenings (days vary) 3p-7p. The Concierge is a critical person and serves as the front-of-house for all... ...read, write, speak and understand the English language. Prior experience in working with public. Basic computer skills preferred. Must...
Work at office
Weekend work
Afternoon shift
Commonwealth Senior Living at South Boston
Wyoming, MI
4 days ago
Client Success Manager
...of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾... ...communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...
Full time
Globe Life: Moore Organizations
Grand Rapids, MI
4 days ago
Server Experience? Become an On-Camera Game Host - From $17/hr + Tips
$17 per hour
...Company Description Get paid to use your restaurant experience on camera - no casino experience needed, paid training included. Why This Job Is Different This is not another restaurant job. You'll work in a modern studio environment in Kentwood/SE Grand Rapids...
Full time
Shift work
Night shift
Afternoon shift
Evolution
Grand Rapids, MI
4 days ago
Retail Customer Experience Specialist
$14 - $14.5 per hour
...Dormont Manufacturing Co is seeking a Customer Service Associate in Grandville, Michigan, to ensure a highly satisfying customer experience. The role involves engaging with customers, processing transactions, and maintaining store standards. Ideal candidates will possess...
Hourly pay
Dormont Manufacturing Company
Grandville, MI
5 days ago
Guest Service Agent
$18.5 per hour
...Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform...
Full time
Live in
Work at office
Immediate start
Flexible hours
Night shift
Drury Hotels Company, LLC
Grand Rapids, MI
2 days ago
Guest Services Rep Full
...Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment...
Weekly pay
Minimum wage
Temporary work
Local area
All shifts
Flexible hours
Extended Stay America
Grand Rapids, MI
2 days ago
Guest Service Agent
$18.5 per hour
...will do:Serve as the happy, helpful face of our hotel to guests entering and departing our front door.Ensure exceptional, positive experiences for our diverse team members and guests.Assist guests in a friendly, efficient, courteous, and professional manner. Perform front...
Full time
Live in
Work at office
Immediate start
Flexible hours
Drury Hotels
Grand Rapids, MI
4 days ago
Guest Service Agent
...laundry functions as directed • All other duties as assigned What we are looking for: ~0 - 1+ year of customer service experience ~ Passionate about hospitality and creating an exceptional guest experience. ~ Ability to handle confidential information...
Daily paid
Full time
Part time
Flexible hours
Shift work
Weekend work
Tharaldson Hospitality
Grand Rapids, MI
2 days ago
Client Representative | Entry Level Sales + Training
$55k - $65k
...Job Description Job Description Client Representative | Entry Level Sales (Sports-Minded) Valente Group | Grand Rapids, MI... ...customers in-person Deliver a consultative, high-energy customer experience Work toward daily and weekly performance sales goals Learn...
Weekly pay
Full time
Valente Group Inc
Wyoming, MI
9 days ago
Remote Adventure Travel Concierge: Turn Dreams Into Trips
...Dream Voyages is on the lookout for an Adventure Travel Specialist to work remotely, helping clients turn their travel dreams into reality. You will connect with clients to understand their preferences and assist them in planning seamless journeys. Your responsibilities...
Remote work
Dream Voyages
Grand Rapids, MI
1 day ago
Customer Experience Representative - Grand Rapids Airport
$18 per hour
...trusted mobility company. Position Summary The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offers...
Local area
National Car Rental
Grand Rapids, MI
2 days ago
Wealth Management Client Service Specialist
...Bank of America is looking for a Client Service Associate in Grand Rapids, Michigan, who will provide key support to Financial Advisors. This role involves delivering excellent client service, ensuring accuracy in materials, and maintaining client relationships. The ideal...
Work at office
Bank of America
Grand Rapids, MI
1 day ago
Guest Service Representative - Holiday Inn Express Grandville
$16 per hour
...typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma or equivalent related experience. License,...
Full time
Part time
Internship
Flexible hours
Shift work
Night shift
Weekend work
Afternoon shift
Suburban Inns
Grandville, MI
6 days ago
Customer Experience Representative
...collaboration, innovation, and outstanding customer service . Learn more: virginiatile.com Position Summary As a Customer Experience Representative , you will be a key part of our customer experience team, providing knowledgeable support, expert product...
Temporary work
For contractors
Work at office
Virginia Tile Company
Grand Rapids, MI
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Experience Concierge. Be the first to apply!