Medical Assistant - Outpatient Advanced Specialty Care Full-time Day Shift

Position Summary

At Stony Brook Medicine, our Medical Assistants perform clinical, laboratory, and clerical support activities in hospital ambulatory services, outpatient clinics, and laboratories. Incumbents assist physicians or other medical personnel in providing patient care, preparing patients for procedures and examinations, recording vital patient data, and performing standardized routine laboratory procedure such as phlebotomy, patient specimen collection, and specimen processing. Incumbents also perform routine support activities such as greeting and directing patients, producing reports, answering telephones, gathering and entering data, and scheduling appointments.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

DISTINGUISHING CHARACTERISTICS

Non-supervisory; performs clinical duties at least 50% of the time in accordance with prescribed procedures.

ILLUSTRATIVE DUTIES

Medical Assistants function under the direct supervision and guidance of nursing personnel in the performance of assigned duties physicians, and other medical personnel. The supervisor oversees and instructs them in how to perform special procedures and techniques, spot-checks work and provides overall direction, control and guidance. Abnormal findings or conditions are referred to the supervisor for review, confirmation, and further intervention. Medical Assistants must share pertinent information regarding patient care with physicians and nursing personnel. During an emergency situation, these positions are expected to immediately get the assistance of physicians and nursing personnel but their assistance to gather the necessary equipment during such situations may be required.

Clinical and Supportive Activities

• Place patient in the examination rooms and document using the medical record, (electronic, paper) inclusive and not limited to medications, vitals and main reason for the visit.
• Perform screening and measuring procedures, which include but is not limited to, height, weight, blood pressure, pulse, temperature, EKG and documentation of above.
• Maintain an adequate supply of medical inventory in each exam room.
• Ensure the cleanliness for each exam room.
• Prepare rooms for each patient and for specific procedures as needed.
• Order supplies as needed.
• Adheres to protocol for patient flow.
• Prepares patient for exam or laboratory test. Answers routine questions relative to procedures and assists physician with the examination process, including chaperoning patients during clinical exams.
• Prepares and distributes patient information packets relating to the nature of the specific illness and/or medical procedure.
• Assists patient who have difficulty ambulating. Escorts and transports patient to other areas.
• Checks lab orders, processes patient orders and performs specimen collection per order.
• Pre-cleans, prepares, and high level disinfects instruments according to established procedures and disposes of contaminated supplies in accordance with established procedures.
• Assist physician with procedures.
• Under the direction of a registered nurse/ physician, obtains peripherally drawn blood specimens; obtains and transmits 12 lead EKG; obtains, documents, and notifies registered nurse regarding blood glucose level results obtained via point of care testing; and performs glucometer quality control checks per established policies.
• Adheres to hospital policy regarding HIPPA, OSHA, Universal precautions, and proper Patient Identification as per SBUH policy and procedure.
• Summons assistance in emergency situations and obtains needed equipment.
• Does not perform duties that involve use of professional judgment, critical thinking, assessment, or provision of skilled care.

Support Activities

• Greets patients and family, directs and escorts them to appropriate locations, and responds to routine visitor questions, monitors patient flow and communicates with patient as needed.
• Schedules appointments, including return visits or additional laboratory tests, provides necessary patient visit instructions, and handles appointment changes.
• Answers phones, screens and routes calls as appropriate, and takes complete and accurate messages. Refers problematic phone calls to appropriate party, pages, staff, and contacts other areas of hospital as necessary for information.
• Answers routine patient questions related to scheduling, and additional testing that has been ordered.
• Prepares daily patient scheduling reports.
• Maintains stock in patient care area, conducts inventory, and reorders medical and office supplies based on established requirements using automated and manual purchase order processes.

MINIMUM QUALIFICATIONS

On or before the date of filing your application, you must have:

Either 1: one year of full time experience performing clinical and clerical support activities in a health care setting.

Or 2: completion of a college, university, technical school or vocational school medical assistant program.

PREFERRED QUALIFICATIONS

• Experience with EMR.
• BLS or Heart Saver certification.
• Current certification for Medical Assistant.
• Surgical/procedural experience in a high-volume outpatient setting, excellent communication skills, demonstrated proficiency in computer skills

PHYSICAL DEMANDS:

Must be physically capable of safely executing the duties and responsibilities required of the position. Physical demands may include:

• Prolonged, extensive, or considerable standing/walking, lifting, pushing and/or transferring of patients.
• Lifting supplies/equipment.
• Considerable reaching, stooping, bending, kneeling and crouching.

Special Notes : Resume/CV should be included with the online application.

Posting Overview : This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions maybe subject to changes in pass days and shifts as necessary.
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
• This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination .

Anticipated Pay Range:

The salary range for this position is listed below. This range reflects Stony Brook University Hospital’s good faith and reasonable estimate of potential compensation at the time of posting.

The final offer will be determined based on the candidate’s verified years of relevant, comparable experience. Please note that misrepresentation or inflation of experience may result in disqualification from the hiring process or termination of employment if hired.

Some positions may also include annual supplemental pay, such as:

• Location Pay : for UUP, CSEA, and PEF full-time positions
• Shift Differentials : Additional pay for evening, night, or other supplemental shifts (e.g., inconvenience pay, geographic pay, or other applicable differentials)

At Stony Brook University Hospital, your compensation extends beyond your paycheck. We offer comprehensive benefits including generous leave, health insurance, and participation in the state pension system that contribute significantly to your overall total rewards package.

Stony Brook Medicine integrates and elevates all of Stony Brook University’s health-related initiatives: education, research and patient care. It includes our Health Sciences schools — Medicine, Dental, Health Professions, Nursing and Social Welfare — a Program in Public Health, as well as Stony Brook University Hospital, Stony Brook Children’s Hospital, Stony Brook Southampton Hospital, Stony Brook Eastern Long Island Hospital, Long Island State Veterans Home, and more than 200 community-based healthcare settings throughout Suffolk County.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.