Field Service Engineer 2

GE HealthCare

GE HealthCare seeks a Field Service Engineer 2 to provide preventative maintenance, troubleshooting, and installation support for MR equipment across Michigan healthcare facilities. The role emphasizes independent problem-solving, customer relationship management, and compliance with service protocols.

Responsibilities

Perform preventative maintenance and service repairs on medical imaging equipment in healthcare settings
Lead equipment installations, validations, and troubleshooting of moderate to complex issues independently
Manage customer communications, escalations, and issue resolution from identification through closure
Document all work performed daily and maintain compliance with regulatory requirements and hospital protocols
Collaborate with sales and support teams to identify value-added services and revenue opportunities

Requirements

Associate degree in related field plus 4 years electronic equipment service experience, or high school diploma/GED plus 6 years relevant experience
Technical expertise in MR troubleshooting, repair, and installation
Valid driver's license
Proficiency with web applications and Microsoft Office products
Legal authorization to work in the United States; no visa sponsorship available
Ability to work rotating on-call schedule including evenings and weekends
Physical capability to lift up to 35 lbs and perform bending, climbing, and extended standing

Apply

Vacancy posted 6 days ago

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