Field Service Engineer 2

GE HealthCare seeks a Field Service Engineer 2 to deliver technical support, installation, and repair services for healthcare imaging equipment including MRI, CT, and ultrasound systems across a designated territory. The role requires independent troubleshooting, customer training, and collaboration with internal teams to maintain device performance and customer satisfaction.

Responsibilities

• Perform installations, preventative maintenance, and corrective repairs on MRI, CT, X-ray, ultrasound, and nuclear medicine systems
• Diagnose and resolve complex technical issues using schematics, manuals, and remote support systems
• Provide on-site training to clinical staff on equipment operation, safety protocols, and basic maintenance
• Manage designated service territory by prioritizing calls, scheduling appointments, and completing documentation
• Collaborate with sales, applications, and engineering teams on customer issues and product improvements

Requirements

• Associate's degree in biomedical, electronics, or electrical engineering, or equivalent military experience
• 2-5 years of field service engineering experience, preferably with healthcare imaging equipment
• Demonstrated troubleshooting and repair capability for complex electronic and mechanical systems
• Strong knowledge of digital imaging technologies and networking principles
• Valid driver's license with clean driving record; frequent travel within territory required
• Proficiency with service tools, diagnostic software, and test equipment
• Ability to lift and move equipment up to 50 lbs in various clinical settings