Talent Operations Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for a Talent Operations Specialist for a CONTRACT assignment with one of our premier Research and Advisory clients in Stamford, CT, Irving, TX or Fort Myers, FL.

The Talent Operations Specialist role will specifically focus on optimizing and refining our recruiting processes and systems, through close partnership with the global TA team, HRIS, HR, and People Analytics.

Responsibilities :

• Own day-to-day administration and continuous improvement of our ATS (Workday, Beamery, Brighthire) to keep workflows clear, consistent, and easy to use
• Design and refine processes that improve recruiter and hiring team efficiency while supporting a strong candidate experience
• Serve as a point of contact for end user inquiries (Sourcer, Recruiters, Program Specialists & Managers) and escalate to HRIS or other partners appropriately
• Create and lead Global Talent Acquisition training sessions, related to system and process changes - this includes building training material and guides, facilitating live training sessions, hosting office hours and workshops
• Participate in workstreams for HR-led projects that impact recruiting processes aligning closely with stakeholders and project timelines to keep project on track, well-documented, and aligned with company goals
• Partner with cross-functional teams across People Operations and Talent Acquisition to translate needs into practical solutions
• Explore thoughtful ways to use generative AI to streamline workflows and improve outcomes

Required Skills :

• 2-4+ years as an administrator of TA Technology (Workday, Beamery, Brighthire etc)
• Implementation experience a plus
• 4+ years of experience managing projects, programs, and operational initiatives, ideally within HR, People Operations, or Talent Acquisition
• 2+ years of experience leading programs with clear success metrics and measurable results
• Proven ability to take projects from inception to completion, executing efficiently across competing priorities
• Demonstrated ability to build trusted relationships with cross-functional stakeholders, internally and externally
• Strong desire to innovate by improving processes and adopting tools that drive efficiency and impact
• Comfort using data and feedback to refine processes and deliver practical solutions
• Ability to communicate clearly across audiences and stay focused under pressure while managing multiple priorities

Preferred Skills :

• Bachelor's Degree preferred; degrees in HR, Business Information Systems, Management Information Systems, Computer Science, or related field preferred

By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at View email address on click.appcast.io to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.