Kitchen & Bath Remodeling Sales Consultant

Job Description

Job Description

Please read entire job description before applying...

About Us

At DreamMaker Bath & Kitchen of Lake Norman ( a subsidiary of C4 Construction Group) , we help homeowners transform their homes through thoughtful design, expert craftsmanship, and an exceptional remodeling experience. As an award-winning design-build remodeling company, we specialize in kitchens, bathrooms, whole-home remodeling, additions, aging-in-place solutions, and custom renovation projects.

We're growing and looking for a motivated sales professional who thrives on building relationships, solving problems, and helping homeowners bring their remodeling dreams to life.

This is not a retail sales role. This is a consultative, relationship-driven position where you'll guide clients through one of the biggest investments they'll make in their home.

Position Overview

The Kitchen & Bath Remodeling Sales Consultant serves as the primary client advisor throughout the remodeling journey. You will qualify leads, conduct discovery meetings, understand client goals and challenges, collaborate with our design and production teams, and present customized remodeling solutions that meet each client's needs.

The ideal candidate is an experienced sales professional who understands remodeling, excels at relationship-building, is comfortable discussing project budgets, and has the ability to confidently close business.

You'll work closely with our in-house designer and production team to ensure every proposal is accurate, complete, and aligned with the client's vision.

Key Responsibilities

Sales & Client Development

• Respond to and follow up on inbound leads
• Conduct qualification calls and initial consultations
• Lead discovery meetings with prospective remodeling clients
• Identify client goals, needs, challenges, budgets, and priorities
• Guide homeowners through the remodeling process from first contact through contract signing
• Present project proposals and investment options
• Follow a structured consultative sales process
• Build trust and rapport with homeowners
• Generate referrals and repeat business
• Maintain accurate CRM records and client communications
• Attend networking events, trade shows, and community outreach opportunities
• Present educational remodeling seminars and workshops for homeowners, (Quarterly) 

Project Development & Coordination

• Collaborate closely with the design team to communicate client wants, needs, and must-have features
• Work alongside estimators and production staff to ensure project scopes and budgets are accurate
• Participate in sales-to-production handoff meetings
• Review proposals for accuracy before presentation
• Help ensure projects are aligned with client expectations before construction begins

Field Responsibilities

• Conduct site visits when needed
• Gather project information and verify conditions
• Meet homeowners at project locations
• Assist with product selections and showroom consultations

Design Center & Administrative Support

• Maintain a professional and organized design center environment
• Assist with displaying, organizing, and maintaining product samples and materials
• Support client meeting preparation and follow-up activities
• Complete basic office and administrative tasks as required

What You Bring to the Table

Required Qualifications (must haves)

• 3-5+ years of kitchen, bath, remodeling, or residential construction sales experience
• Proven ability to meet or exceed sales goals
• Strong closing skills and confidence discussing project investments
• Consultative selling 
• Experience conducting consultation-based sales meetings
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Comfortable presenting to individuals, couples, and groups
• Strong organizational and time management skills
• Self-motivated, driven, and results-oriented
• Ability to work within established systems and processes
• Valid driver's license and reliable transportation
• Must live in the Lake Norman or surrounding area (no relocation) 

Industry Experience We Value (nice to have)

• Experience in kitchen and bath remodeling sales
• Understanding of residential construction practices
• Familiarity with remodeling projects and trade coordination
• Experience working with:
  • Carpenters
  • Electricians
  • Plumbers
  • Tile installers
  • Flooring contractors
  • Cabinet manufacturers
  • Countertop providers
• Ability to understand plans, scopes of work, and estimates

Preferred Qualifications (not required but a plus, can teach)

• Design experience, an interest in latest design trends
• Experience using 2020 Design, Design Flex, or similar software
• Familiarity with CRM systems and sales tracking tools (JobTread a big plus) 
• Sandler Sales Training experience 
• Experience in design-build remodeling environments
• NKBA certifications or related industry credentials are a plus

Personal Characteristics

We're looking for someone who:

• Takes ownership and follows through
• Is naturally curious and asks great questions
• Enjoys helping people solve problems
• Works well with designers, project managers, and trade professionals
• Brings energy, positivity, and professionalism every day
• Is willing to put in the effort required to succeed
• Has a growth mindset and values continuous improvement

What We Bring to the Table

Compensation & Growth

• Base salary plus commission structure
• Total first-year earning potential of $50,000 - $80,000+
• Additional profit-sharing opportunities based on performance
• Advancement opportunities as our company continues to grow
• Opportunity to transition to a higher-income full commission structure after Year One for top performers

• Compensation: Year One:  $50,000 - $80,000+ Annually (Base Salary + Commission) Additional Profit-Sharing Opportunities Available

Work-Life Balance

• Monday through Friday schedule:  Full-Time | On-Site | Monday–Friday, Office Hours  8:30 AM–5:00 PM
• Flexible work hours
• 10 paid holidays 
• PTO
• Minimal Weekends (trade shows, etc.)
• Family-oriented culture
• Code of Value driven company

Professional Environment

• Professional showroom and office environment
• Established systems and proven sales process
• Dedicated in-house designer support
• Collaboration with experienced production and project management teams
• Ongoing training and professional development opportunities
• Attendance at industry trade shows and educational events

Culture

• Fun, collaborative team atmosphere
• Fast-growing and respected company
• Team members who genuinely care about client success
• Opportunity to make a meaningful impact in homeowners' lives

Why Join DreamMaker Bath & Kitchen of Lake Norman?

If you're passionate about remodeling, enjoy helping homeowners solve problems, and want to be part of a company that values integrity, craftsmanship, and exceptional customer experiences, we'd love to talk with you.

This position is ideal for a high-performing sales professional who enjoys relationship selling, wants unlimited growth potential, and is looking to build a long-term career in the remodeling industry.

Please see our code of values.  

We believe...

... in superior service to our customers, our community and to each other as members of the DreamMaker team.

... in counting our blessings every day in every way.

... success is the result of clear, cooperative, positive thinking.

... that loyalty adds meaning to our lives.

... management should seek out and recognize what people are doing right, and treat every associate with respect.

... challenges should be used as learning experiences.

... our Creator put us on this earth to succeed. We will accept our daily successes humbly, knowing that a higher power is guiding us.

... in the untapped potential of every human being. Every person we help achieve their potential fulfills our mission.

... we must re-earn our positions every day in every way.

... in building our country through free enterprise system. We demonstrate this belief by continually attracting strong people to the DreamMaker team.

We live our Code of Values by.

... Respect

...treating others as we would like to be treated.

...listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.

...responding in a timely fashion.

...speaking calmly and respectfully, without profanity or sarcasm.

...acknowledging everyone as right from their own perspective.

Integrity

...making only agreements we are willing, able and intend to keep.

...communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

...looking to the system for correction and proposing all possible solutions if something is not working.

...operating in a responsible manner: “above the line…”

...communicating honestly and with purpose.

...asking clarifying questions if we disagree or do not understand.

...never saying anything about anyone that we would not say to him or her.

Customer Focus

...continuously striving to maximize internal and external customer loyalty.

...making our best effort to understand and appreciate the customer's needs to every situation.

Having Fun in the Process! 

Apply today and help homeowners create spaces they love while building a rewarding career with one of the Lake Norman area's premier remodeling companies.